Business service management best practices

Business service management best practices / [Budi Darmawan, Kimberly Cox, Bahaeldin Ragab].

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Bibliographic Details
Superior document:IBM redbooks
:
International Business Machines Corporation. International Technical Support Organization.
Darmawan, Budi.
TeilnehmendeR:
Cox, Kimberly.
Ragab, Bahaeldin.
International Business Machines Corporation. International Technical Support Organization.
ProQuest (Firm)
Year of Publication:2004
Edition:1st ed.
Language:English
Series:IBM redbooks.
Online Access:
Physical Description:xii, 170 p. :; ill.
Notes:
  • "Tivoli software"--Cover.
  • "This edition applies to IBM Tivoli Business Systems Managerement V2.1.1 and IBM Tivoli service level advisor version 1.2.1"--T.p. verso.
  • "June 2004."
  • "SG24-7053-00."
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