Business service management best practices / [Budi Darmawan, Kimberly Cox, Bahaeldin Ragab].
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Superior document: | IBM redbooks |
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TeilnehmendeR: | |
Year of Publication: | 2004 |
Edition: | 1st ed. |
Language: | English |
Series: | IBM redbooks.
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Online Access: | |
Physical Description: | xii, 170 p. :; ill. |
Notes: |
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