Scorecard best practices : design, implementation, and evaluation / / Raef Lawson, Toby Hatch, Denis Desroches.
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Year of Publication: | 2008 |
Language: | English |
Online Access: | |
Physical Description: | xvi, 176 p. :; ill. |
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Bibliography: | Includes bibliographical references and index. |
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ISBN: | 9780470129463 (cloth) 0470129468 (cloth) |
Hierarchical level: | Monograph |
Statement of Responsibility: | Raef Lawson, Toby Hatch, Denis Desroches. |