E-Service : new directions in theory and practice /

E-Service : new directions in theory and practice / / edited by Roland T. Rust and P.K. Kannan.

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ProQuest (Firm)
TeilnehmendeR:
Rust, Roland T.
Kannan, P. K.
ProQuest (Firm)
Year of Publication:2002
Language:English
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Physical Description:xii, 336 p. :; ill.
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spelling E-Service [electronic resource] : new directions in theory and practice / edited by Roland T. Rust and P.K. Kannan.
EService : new directions in theory and practice
Armonk, N.Y. : M.E. Sharpe, c2002.
xii, 336 p. : ill.
Includes bibliographical references and index.
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
Electronic commerce.
Customer services.
Electronic books.
Rust, Roland T.
Kannan, P. K.
ProQuest (Firm)
https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=302437 Click to View
language English
format Electronic
eBook
author2 Rust, Roland T.
Kannan, P. K.
ProQuest (Firm)
author_facet Rust, Roland T.
Kannan, P. K.
ProQuest (Firm)
ProQuest (Firm)
author2_variant r t r rt rtr
p k k pk pkk
author2_role TeilnehmendeR
TeilnehmendeR
TeilnehmendeR
author_corporate ProQuest (Firm)
author_sort Rust, Roland T.
title E-Service new directions in theory and practice /
spellingShingle E-Service new directions in theory and practice /
title_sub new directions in theory and practice /
title_full E-Service [electronic resource] : new directions in theory and practice / edited by Roland T. Rust and P.K. Kannan.
title_fullStr E-Service [electronic resource] : new directions in theory and practice / edited by Roland T. Rust and P.K. Kannan.
title_full_unstemmed E-Service [electronic resource] : new directions in theory and practice / edited by Roland T. Rust and P.K. Kannan.
title_auth E-Service new directions in theory and practice /
title_alt EService :
title_new E-Service
title_sort e-service new directions in theory and practice /
publisher M.E. Sharpe,
publishDate 2002
physical xii, 336 p. : ill.
callnumber-first H - Social Science
callnumber-subject HF - Commerce
callnumber-label HF5548
callnumber-sort HF 45548.32 E1875 42002
genre Electronic books.
genre_facet Electronic books.
url https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=302437
illustrated Illustrated
dewey-hundreds 600 - Technology
dewey-tens 650 - Management & public relations
dewey-ones 658 - General management
dewey-full 658.8/4
dewey-sort 3658.8 14
dewey-raw 658.8/4
dewey-search 658.8/4
oclc_num 568038274
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is_hierarchy_title E-Service new directions in theory and practice /
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