E-Service : new directions in theory and practice / / edited by Roland T. Rust and P.K. Kannan.
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| TeilnehmendeR: | |
| Year of Publication: | 2002 |
| Language: | English |
| Online Access: | |
| Physical Description: | xii, 336 p. :; ill. |
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| Other title: | EService : |
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| Bibliography: | Includes bibliographical references and index. |
| ISBN: | 0765608065 (hc : alk. paper) |
| Hierarchical level: | Monograph |
| Statement of Responsibility: | edited by Roland T. Rust and P.K. Kannan. |