Research in e-service / Guest editor Dr. Ko de Ruyter.
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| Superior document: | International Journal of Service Industry Management. No. 5 ; Vol. 13 |
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| Year of Publication: | 2002 |
| Language: | English |
| Series: | International Journal of Service Industry Management.
v. 13. |
| Online Access: | |
| Physical Description: | 114 p. |
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| ISBN: | 0861767470 |
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| Hierarchical level: | Monograph |
| Statement of Responsibility: | Guest editor Dr. Ko de Ruyter. |