E-Service : new directions in theory and practice / / edited by Roland T. Rust and P.K. Kannan.
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Year of Publication: | 2002 |
Language: | English |
Online Access: | |
Physical Description: | xii, 336 p. :; ill. |
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001 | 500302437 | ||
003 | MiAaPQ | ||
005 | 20200520144314.0 | ||
006 | m o d | | ||
007 | cr cn||||||||| | ||
008 | 020213s2002 nyua sb 001 0 eng | ||
020 | |z 0765608065 (hc : alk. paper) | ||
035 | |a (MiAaPQ)500302437 | ||
035 | |a (Au-PeEL)EBL302437 | ||
035 | |a (CaPaEBR)ebr10178064 | ||
035 | |a (CaONFJC)MIL93416 | ||
035 | |a (OCoLC)568038274 | ||
040 | |a MiAaPQ |c MiAaPQ |d MiAaPQ | ||
050 | 4 | |a HF5548.32 |b .E1875 2002 | |
082 | 0 | 4 | |a 658.8/4 |2 21 |
245 | 0 | 0 | |a E-Service |h [electronic resource] : |b new directions in theory and practice / |c edited by Roland T. Rust and P.K. Kannan. |
246 | 3 | |a EService : |b new directions in theory and practice | |
260 | |a Armonk, N.Y. : |b M.E. Sharpe, |c c2002. | ||
300 | |a xii, 336 p. : |b ill. | ||
504 | |a Includes bibliographical references and index. | ||
533 | |a Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries. | ||
650 | 0 | |a Electronic commerce. | |
650 | 0 | |a Customer services. | |
655 | 4 | |a Electronic books. | |
700 | 1 | |a Rust, Roland T. | |
700 | 1 | |a Kannan, P. K. | |
710 | 2 | |a ProQuest (Firm) | |
856 | 4 | 0 | |u https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=302437 |z Click to View |