Service innovation management / guest editor Allard C.R. van Riel.
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| Year of Publication: | 2005 |
| Language: | English |
| Series: | Managing service quality: an international journal ;
v. 15, no. 6 |
| Online Access: | |
| Physical Description: | 124 p. |
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| 040 | |a MiAaPQ |c MiAaPQ |d MiAaPQ | ||
| 050 | 4 | |a TS156 |b .S47 2005 | |
| 245 | 0 | 0 | |a Service innovation management |h [electronic resource] / |c guest editor Allard C.R. van Riel. |
| 260 | |a Bradford, England : |b Emerald Group Publishing, |c c2005. | ||
| 300 | |a 124 p. | ||
| 490 | 0 | |a Managing service quality: an international journal ; |v v. 15, no. 6 | |
| 533 | |a Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries. | ||
| 650 | 0 | |a Customer services. | |
| 650 | 0 | |a Quality control. | |
| 655 | 4 | |a Electronic books. | |
| 700 | 1 | |a van Riel, Allard C. R. | |
| 710 | 2 | |a ProQuest (Firm) | |
| 856 | 4 | 0 | |u https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=254019 |z Click to View |