Service quality : crossing boundaries / / guest editor, Steve Tax.
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Year of Publication: | 2003 |
Language: | English |
Series: | Managing service quality ;
v.13, no. 2 |
Online Access: | |
Physical Description: | 151 p. |
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ISBN: | 0861768116 |
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Hierarchical level: | Monograph |
Statement of Responsibility: | guest editor, Steve Tax. |