Service innovation management / guest editor Allard C.R. van Riel.
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| Year of Publication: | 2005 |
| Language: | English |
| Series: | Managing service quality: an international journal ;
v. 15, no. 6 |
| Online Access: | |
| Physical Description: | 124 p. |
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| ISBN: | 1845448677 |
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| Hierarchical level: | Monograph |
| Statement of Responsibility: | guest editor Allard C.R. van Riel. |