CRM unplugged : releasing CRM's strategic value /

CRM unplugged : releasing CRM's strategic value / / Philip Bligh, Douglas Turk.

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ProQuest (Firm)
Bligh, Philip.
TeilnehmendeR:
Turk, Douglas.
ProQuest (Firm)
Year of Publication:2004
Language:English
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Physical Description:xviii, 205 p. :; ill.
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record_format marc
spelling Bligh, Philip.
CRM unplugged [electronic resource] : releasing CRM's strategic value / Philip Bligh, Douglas Turk.
Hoboken, N.J. : Wiley, c2004.
xviii, 205 p. : ill.
Includes bibliographic references and index.
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
Customer relations Management.
Customer relations Management Data processing.
Electronic books.
Turk, Douglas.
ProQuest (Firm)
https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=184333 Click to View
language English
format Electronic
eBook
author Bligh, Philip.
spellingShingle Bligh, Philip.
CRM unplugged releasing CRM's strategic value /
author_facet Bligh, Philip.
Turk, Douglas.
ProQuest (Firm)
ProQuest (Firm)
author_variant p b pb
author2 Turk, Douglas.
ProQuest (Firm)
author2_variant d t dt
author2_role TeilnehmendeR
TeilnehmendeR
author_corporate ProQuest (Firm)
author_sort Bligh, Philip.
title CRM unplugged releasing CRM's strategic value /
title_sub releasing CRM's strategic value /
title_full CRM unplugged [electronic resource] : releasing CRM's strategic value / Philip Bligh, Douglas Turk.
title_fullStr CRM unplugged [electronic resource] : releasing CRM's strategic value / Philip Bligh, Douglas Turk.
title_full_unstemmed CRM unplugged [electronic resource] : releasing CRM's strategic value / Philip Bligh, Douglas Turk.
title_auth CRM unplugged releasing CRM's strategic value /
title_new CRM unplugged
title_sort crm unplugged releasing crm's strategic value /
publisher Wiley,
publishDate 2004
physical xviii, 205 p. : ill.
callnumber-first H - Social Science
callnumber-subject HF - Commerce
callnumber-label HF5415
callnumber-sort HF 45415.5 B56 42004
genre Electronic books.
genre_facet Electronic books.
url https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=184333
illustrated Illustrated
dewey-hundreds 600 - Technology
dewey-tens 650 - Management & public relations
dewey-ones 658 - General management
dewey-full 658.8/12
dewey-sort 3658.8 212
dewey-raw 658.8/12
dewey-search 658.8/12
oclc_num 614841444
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