A multidisciplinary approach to service encounters / / edited by María de la O. Hernández-López, Lucia Fernandez-Amaya.
In A Multidisciplinary Approach to Service Encounters , María de la O Hernández-López and Lucía Fernández-Amaya have joined marketing researchers and linguists to provide the tools to understand consumers’ communication in different professional settings. Service encounters have been widely studied...
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| Superior document: | Studies in Pragmatics, Volume 14 |
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| TeilnehmendeR: | |
| Place / Publishing House: | Leiden, The Netherlands : : Koninklijke Brill,, 2015. ©2015 |
| Year of Publication: | 2015 |
| Edition: | 1st ed. |
| Language: | English |
| Series: | Studies in pragmatics ;
Volume 14. |
| Physical Description: | 1 online resource (280 pages) |
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| EBA Brill All | Available |