Co-production and co-creation : : engaging citizens in public services / / edited by Taco Brandsen, Trui Steen and Bram Verschuere.

• Superior document: Routledge Critical Studies in Public Management
• TeilnehmendeR: Brandsen, Taco,; Steen, Trui,; Verschuere, Bram, 1977-
• Place / Publishing House: New York, NY : : Routledge,, 2018.
• Year of Publication: 2018
• Language: English
• Series: Routledge critical studies in public management.
• Physical Description: 1 online resource (323 pages) :; illustrations, tables.
• Other title: part, 1 Co-Production and Co-Creation --; Definitions and Theoretical Perspectives --; chapter 1 Co-Creation and Co-Production in Public Services --; Urgent Issues in Practice and Research /; chapter 2 Definitions of Co-Production and Co-Creation /; chapter 3 Co-Production and the Co-Creation of Value in Public Services --; A Perspective from Service Management 1 /; chapter 4 Co-Production at the Crossroads of Public Administration Regimes /; chapter 4.1 Case Study—Co-Production of Care Services --; Co-opting Citizens in the Reform Agenda /; chapter 5 Public Management and Co-Production /; chapter 6 What Do Voluntary Sector Studies Offer Research on Co-Production? /; part, 2 Influences on the Process of Co-Production and Co-Creation --; chapter 7 Unravelling the Co-Producers --; Who are They and What Motivations do They Have? /; chapter 7.1 Case Study—The Spanish Project Pla BUITS /; chapter 8 The Roles of the Professional in Co-Production and Co-Creation Processes /; chapter 8.1 Case Study—Mediation Service --; Crossing the Line Between the Roles of Traditional Welfare State Professionals and Citizens as Voluntary Mediators /; chapter 8.2 Case Study—The Role of Staff with Lived Experience in the Co-Production of Substance Use Disorder Treatment Services /; chapter 9 Who Is in the Lead? New Perspectives on Leading Service Co-Production /; chapter 9.1 Case Study—Leading Co-Production --; The Case of Hertfordshire Fire and Rescue Service’s Community Volunteer Scheme /; chapter 9.2 Case Study—Enhancing Co-Creation Through Linking Leadership --; The Danish ‘Zebra City’ Project /; chapter 10 The Increasing Role of Digital Technologies in Co-Production and Co-Creation /; chapter 10.1 Case Study—How Public Services in Sweden Help Newcomers to Integrate in the Labour Market and Society Through the Digital Platform Mobilearn /; chapter 10.2 Case Study—ICT and Empowerment of Frail Elderly in Flemish Municipalities /; chapter 10.3 Case Study—Remote Health Monitoring with Wearable Sensors and Smartphones /; chapter 11 Legal Dilemmas of Co-Production and Co-Creation /; chapter 11.1 Case Study—The European Disability Card /; part, 3 Co-Production and Co-Creation in Different Domains --; chapter 12 Co-Production in Healthcare /; chapter 12.1 Case Study—Co-Producing Recommendations to Reduce Diagnostic Error /; chapter 12.2 Case Study—Co-Production of Secondary Health Services in Nigeria and Ghana /; chapter 13 Parents as Co-Producers in Primary Education /; chapter 13.1 Case Study—Partners for Possibility --; Co-Production of Education /; chapter 13.2 Case Study—Co-Creating School Meals Services /; chapter 14 Co-Production and the Environment /; chapter 14.1 Case Study—Balade Verte et Bleue and Ilôt d’eau --; Co-Creation and Co-Production for the Environment /; chapter 14.2 Case Study—Co-Producing Flood Risk Governance in England, the Netherlands and Flanders /; chapter 15 Co-Production in Community Development /; chapter 15.1 Case Study—Co-Production and Community Development in France /; chapter 16 Providing Public Safety and Public Order Through Co-Production /; chapter 16.1 Case Study—The Blue and You Police-Community Forum --; Co-Production of a Community Conversation /; chapter 16.2 Case Study—Dutch and Belgian Citizens’ Motivations to Engage in Neighbourhood Watch Schemes /; part, 4 The Effects of Co-Production and Co-Creation --; chapter 17 Co-Production, Co-Creation, and Citizen Empowerment /; chapter 17.1 Case Study—Co-Creation and Empowerment --; The Case of DR Congo in Agricultural and Rural Sector /; chapter 18 Democratic Co-Production --; Concepts and Determinants /; chapter 18.1 Case Study—Co-Production of New Immigrant Services in Hong Kong --; Facilitating the Integration of New Immigrants into Community /; chapter 18.2 Case Study—The Rabot Neighbourhood --; Co-Production in Community Development /; chapter 19 The Effects of Co-Production on Trust /; chapter 19.1 Case Study—Building Trust in Work Corporations /; chapter 20 Assessing the Effect of Co-Production on Outcomes, Service Quality and Efficiency /; chapter 20.1 Case Study—Amadiba Adventures --; Co-Creating Community-Based Tourism /; chapter 21 The Dark Side of Co-Creation and Co-Production --; Seven Evils /; chapter 21.1 Case Study—Experts-by-Experience in Finnish Social Welfare /; part, 5 Concluding Chapter --; chapter 22 How to Encourage Co-Creation and Co-Production --; Some Recommendations /
• Bibliography: Includes bibliographical references at the end of each chapters and index.
• ISBN: 1351792563; 1315204959; 1351792571
• Hierarchical level: Monograph
• Statement of Responsibility: edited by Taco Brandsen, Trui Steen and Bram Verschuere.