Flux : : What Marketing Managers Need to Navigate the New Environment / / David Soberman, Dilip Soman.

The past decade has seen a number of developments that threaten the very fabric of how marketing activities have traditionally been conducted. On one hand, consumers are increasingly socially networked and value-conscious, with heightened expectations of how companies will react to their demands. Al...

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Place / Publishing House:Toronto : : University of Toronto Press, , [2018]
©2012
Year of Publication:2018
Language:English
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Physical Description:1 online resource (344 p.)
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Table of Contents:
  • Frontmatter
  • Contents
  • Foreword
  • Introduction
  • Part One: The Changing Landscape
  • 1. The Challenge of Today's Marketing Environment
  • 2. Losing Control and Loving It
  • 3. Brand Extension Strategy: An Integrative Framework
  • 4. What Makes the Internet Different?
  • Part Two: Understanding to Engage: Key Lessons from the Latest in the Psychology and Economics of Consumer Behaviour
  • 5. Memory, Persuasion, and Decision-Making
  • 6. Hedonomics: Why People Do Not Buy What They Enjoy the Most
  • 7. Marketing Management When Facing Forward-Looking Consumers
  • 8. Strategic Forward-Looking Marketing Management
  • 9. Just Imagine: The Role of Visualization in New Product Evaluation
  • 10. The Role of Morality in Consumer Decisions
  • Part Three: Marketing Management to Engage
  • 11. Manage Customer Value through Incentives
  • 12. Hang On: The Psychology of Time and Implications for Designing Queues
  • 13. Brands as Humans: Relationship Norms and Anthropomorphism
  • 14. The Psychology of Giving: Small Interventions That Make a Difference
  • 15. Managing Brands by Leveraging Academic Research
  • Contributors
  • Subject Index
  • Name Index