Flux : : What Marketing Managers Need to Navigate the New Environment / / David Soberman, Dilip Soman.
The past decade has seen a number of developments that threaten the very fabric of how marketing activities have traditionally been conducted. On one hand, consumers are increasingly socially networked and value-conscious, with heightened expectations of how companies will react to their demands. Al...
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Place / Publishing House: | Toronto : : University of Toronto Press, , [2018] ©2012 |
Year of Publication: | 2018 |
Language: | English |
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Physical Description: | 1 online resource (344 p.) |
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Table of Contents:
- Frontmatter
- Contents
- Foreword
- Introduction
- Part One: The Changing Landscape
- 1. The Challenge of Today's Marketing Environment
- 2. Losing Control and Loving It
- 3. Brand Extension Strategy: An Integrative Framework
- 4. What Makes the Internet Different?
- Part Two: Understanding to Engage: Key Lessons from the Latest in the Psychology and Economics of Consumer Behaviour
- 5. Memory, Persuasion, and Decision-Making
- 6. Hedonomics: Why People Do Not Buy What They Enjoy the Most
- 7. Marketing Management When Facing Forward-Looking Consumers
- 8. Strategic Forward-Looking Marketing Management
- 9. Just Imagine: The Role of Visualization in New Product Evaluation
- 10. The Role of Morality in Consumer Decisions
- Part Three: Marketing Management to Engage
- 11. Manage Customer Value through Incentives
- 12. Hang On: The Psychology of Time and Implications for Designing Queues
- 13. Brands as Humans: Relationship Norms and Anthropomorphism
- 14. The Psychology of Giving: Small Interventions That Make a Difference
- 15. Managing Brands by Leveraging Academic Research
- Contributors
- Subject Index
- Name Index