Design Thinking for the Greater Good : : Innovation in the Social Sector / / Jeanne Liedtka, Randy Salzman, Daisy Azer.

• Superior document: Title is part of eBook package: De Gruyter Columbia University Press Complete eBook-Package 2017
• VerfasserIn: Liedtka, Jeanne,; Azer, Daisy,; Salzman, Randy,
• Place / Publishing House: New York, NY : : Columbia University Press, , [2018]; ©2017
• Year of Publication: 2018
• Language: English
• Series: Columbia Business School Publishing
• Physical Description: 1 online resource :; 57 color figures

Facing especially wicked problems, social sector organizations are searching for powerful new methods to understand and address them. Design Thinking for the Greater Good goes in depth on both the how of using new tools and the why. As a way to reframe problems, ideate solutions, and iterate toward...

Table of Contents

• Frontmatter
• CONTENTS
• Acknowledgments
• Part I. Why Design Thinking?
• 1. Catalyzing a Conversation for Change
• 2. How Do We Get There from Here? A Tale of Two Managers
• Part II. The Stories
• 3. Igniting Creative Confidence at US Health and Human Services
• 4. Including New Voices at the Kingwood Trust
• 5. Scaling Design Thinking at Monash Medical Centre
• 6. Turning Debate into Dialogue at the US Food and Drug Administration
• 7. Fostering Community Conversations in Iveragh, Ireland
• 8. Connecting-and Disconnecting-the Pieces at United Cerebral Palsy
• 9. The Power of Local at the Community Transportation Association of America
• 10. Bridging Technology and the Human Experience at the Transportation Security Administration
• 11. Making Innovation Safe at MasAgro
• 12. Integrating Design and Strategy at Children's Health System of Texas
• Part III. Moving into Action: Bringing Design Thinking to Your Organization
• 13. The Four-Question Methodology in Action: Laying the Foundation
• 14. The Four-Question Methodology in Action: Ideas to Experiments
• 15. Building Organizational Capabilities
• Notes
• Index