Design Thinking for the Greater Good : : Innovation in the Social Sector / / Jeanne Liedtka, Randy Salzman, Daisy Azer.
Facing especially wicked problems, social sector organizations are searching for powerful new methods to understand and address them. Design Thinking for the Greater Good goes in depth on both the how of using new tools and the why. As a way to reframe problems, ideate solutions, and iterate toward...
Saved in:
Superior document: | Title is part of eBook package: De Gruyter Columbia University Press Complete eBook-Package 2017 |
---|---|
VerfasserIn: | |
Place / Publishing House: | New York, NY : : Columbia University Press, , [2018] ©2017 |
Year of Publication: | 2018 |
Language: | English |
Series: | Columbia Business School Publishing
|
Online Access: | |
Physical Description: | 1 online resource :; 57 color figures |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
LEADER | 06504nam a22008775i 4500 | ||
---|---|---|---|
001 | 9780231545853 | ||
003 | DE-B1597 | ||
005 | 20220302035458.0 | ||
006 | m|||||o||d|||||||| | ||
007 | cr || |||||||| | ||
008 | 220302t20182017nyu fo d z eng d | ||
020 | |a 9780231545853 | ||
024 | 7 | |a 10.7312/lied17952 |2 doi | |
035 | |a (DE-B1597)489404 | ||
035 | |a (OCoLC)1054871482 | ||
040 | |a DE-B1597 |b eng |c DE-B1597 |e rda | ||
041 | 0 | |a eng | |
044 | |a nyu |c US-NY | ||
072 | 7 | |a BUS074030 |2 bisacsh | |
082 | 0 | 4 | |a 361.00684 |
100 | 1 | |a Liedtka, Jeanne, |e author. |4 aut |4 http://id.loc.gov/vocabulary/relators/aut | |
245 | 1 | 0 | |a Design Thinking for the Greater Good : |b Innovation in the Social Sector / |c Jeanne Liedtka, Randy Salzman, Daisy Azer. |
264 | 1 | |a New York, NY : |b Columbia University Press, |c [2018] | |
264 | 4 | |c ©2017 | |
300 | |a 1 online resource : |b 57 color figures | ||
336 | |a text |b txt |2 rdacontent | ||
337 | |a computer |b c |2 rdamedia | ||
338 | |a online resource |b cr |2 rdacarrier | ||
347 | |a text file |b PDF |2 rda | ||
490 | 0 | |a Columbia Business School Publishing | |
505 | 0 | 0 | |t Frontmatter -- |t CONTENTS -- |t Acknowledgments -- |t Part I. Why Design Thinking? -- |t 1. Catalyzing a Conversation for Change -- |t 2. How Do We Get There from Here? A Tale of Two Managers -- |t Part II. The Stories -- |t 3. Igniting Creative Confidence at US Health and Human Services -- |t 4. Including New Voices at the Kingwood Trust -- |t 5. Scaling Design Thinking at Monash Medical Centre -- |t 6. Turning Debate into Dialogue at the US Food and Drug Administration -- |t 7. Fostering Community Conversations in Iveragh, Ireland -- |t 8. Connecting-and Disconnecting-the Pieces at United Cerebral Palsy -- |t 9. The Power of Local at the Community Transportation Association of America -- |t 10. Bridging Technology and the Human Experience at the Transportation Security Administration -- |t 11. Making Innovation Safe at MasAgro -- |t 12. Integrating Design and Strategy at Children's Health System of Texas -- |t Part III. Moving into Action: Bringing Design Thinking to Your Organization -- |t 13. The Four-Question Methodology in Action: Laying the Foundation -- |t 14. The Four-Question Methodology in Action: Ideas to Experiments -- |t 15. Building Organizational Capabilities -- |t Notes -- |t Index |
506 | 0 | |a restricted access |u http://purl.org/coar/access_right/c_16ec |f online access with authorization |2 star | |
520 | |a Facing especially wicked problems, social sector organizations are searching for powerful new methods to understand and address them. Design Thinking for the Greater Good goes in depth on both the how of using new tools and the why. As a way to reframe problems, ideate solutions, and iterate toward better answers, design thinking is already well established in the commercial world. Through ten stories of struggles and successes in fields such as health care, education, agriculture, transportation, social services, and security, the authors show how collaborative creativity can shake up even the most entrenched bureaucracies-and provide a practical roadmap for readers to implement these tools.The design thinkers Jeanne Liedtka, Randy Salzman, and Daisy Azer explore how major agencies like the Department of Health and Human Services and the Transportation and Security Administration in the United States, as well as organizations in Canada, Australia, and the United Kingdom, have instituted principles of design thinking. In each case, these groups have used the tools of design thinking to reduce risk, manage change, use resources more effectively, bridge the communication gap between parties, and manage the competing demands of diverse stakeholders. Along the way, they have improved the quality of their products and enhanced the experiences of those they serve. These strategies are accessible to analytical and creative types alike, and their benefits extend throughout an organization. This book will help today's leaders and thinkers implement these practices in their own pursuit of creative solutions that are both innovative and achievable. | ||
530 | |a Issued also in print. | ||
538 | |a Mode of access: Internet via World Wide Web. | ||
546 | |a In English. | ||
588 | 0 | |a Description based on online resource; title from PDF title page (publisher's Web site, viewed 02. Mrz 2022) | |
650 | 0 | |a Human services |x Management. | |
650 | 0 | |a Management science. | |
650 | 0 | |a Public administration |x Decision making. | |
650 | 0 | |a Social responsibility of business. | |
650 | 7 | |a BUSINESS & ECONOMICS / Nonprofit Organizations & Charities / Management & Leadership. |2 bisacsh | |
700 | 1 | |a Azer, Daisy, |e author. |4 aut |4 http://id.loc.gov/vocabulary/relators/aut | |
700 | 1 | |a Salzman, Randy, |e author. |4 aut |4 http://id.loc.gov/vocabulary/relators/aut | |
773 | 0 | 8 | |i Title is part of eBook package: |d De Gruyter |t Columbia University Press Complete eBook-Package 2017 |z 9783110543308 |
773 | 0 | 8 | |i Title is part of eBook package: |d De Gruyter |t EBOOK PACKAGE COMPLETE 2018 English |z 9783110604252 |
773 | 0 | 8 | |i Title is part of eBook package: |d De Gruyter |t EBOOK PACKAGE COMPLETE 2018 |z 9783110603255 |o ZDB-23-DGG |
773 | 0 | 8 | |i Title is part of eBook package: |d De Gruyter |t EBOOK PACKAGE Economics 2018 |z 9783110603101 |o ZDB-23-DBV |
773 | 0 | 8 | |i Title is part of eBook package: |d De Gruyter |t EBOOK PACKAGE Economics and Social Sciences 2018 English |z 9783110604016 |
776 | 0 | |c print |z 9780231179522 | |
856 | 4 | 0 | |u https://doi.org/10.7312/lied17952 |
856 | 4 | 0 | |u https://www.degruyter.com/isbn/9780231545853 |
856 | 4 | 2 | |3 Cover |u https://www.degruyter.com/document/cover/isbn/9780231545853/original |
912 | |a 978-3-11-054330-8 Columbia University Press Complete eBook-Package 2017 |b 2017 | ||
912 | |a 978-3-11-060401-6 EBOOK PACKAGE Economics and Social Sciences 2018 English |b 2018 | ||
912 | |a 978-3-11-060425-2 EBOOK PACKAGE COMPLETE 2018 English |b 2018 | ||
912 | |a EBA_BACKALL | ||
912 | |a EBA_CL_LAEC | ||
912 | |a EBA_EBACKALL | ||
912 | |a EBA_EBKALL | ||
912 | |a EBA_ECL_LAEC | ||
912 | |a EBA_EEBKALL | ||
912 | |a EBA_ESSHALL | ||
912 | |a EBA_ESTMALL | ||
912 | |a EBA_PPALL | ||
912 | |a EBA_SSHALL | ||
912 | |a EBA_STMALL | ||
912 | |a GBV-deGruyter-alles | ||
912 | |a PDA11SSHE | ||
912 | |a PDA12STME | ||
912 | |a PDA13ENGE | ||
912 | |a PDA17SSHEE | ||
912 | |a PDA18STMEE | ||
912 | |a PDA5EBK | ||
912 | |a ZDB-23-DBV |b 2018 | ||
912 | |a ZDB-23-DGG |b 2017 |