Measurement madness : : recognizing and avoiding the pitfalls of performance measurement / / Dina Gray, Pietro Micheli, Andrey Pavlov.
"The ultimate guide to performance management and how to avoid the often bizarre unintended consequences of KPIsThe results of well-intended performance measurement are sometimes bizarre and bewildering. World leaders in business performance, the authors of Measurement Madness have amassed a we...
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| Place / Publishing House: | Chichester, West Sussex : : Wiley,, 2015. |
| Year of Publication: | 2015 |
| Language: | English |
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| Physical Description: | 1 online resource (240 pages) |
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