Measurement madness : : recognizing and avoiding the pitfalls of performance measurement / / Dina Gray, Pietro Micheli, Andrey Pavlov.
"The ultimate guide to performance management and how to avoid the often bizarre unintended consequences of KPIsThe results of well-intended performance measurement are sometimes bizarre and bewildering. World leaders in business performance, the authors of Measurement Madness have amassed a we...
Saved in:
VerfasserIn: | |
---|---|
TeilnehmendeR: | |
Place / Publishing House: | Chichester, West Sussex : : Wiley,, 2015. |
Year of Publication: | 2015 |
Language: | English |
Online Access: | |
Physical Description: | 1 online resource (240 pages) |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
id |
500818563 |
---|---|
ctrlnum |
(MiAaPQ)500818563 (Au-PeEL)EBL818563 (CaPaEBR)ebr10990967 (CaONFJC)MIL664760 (OCoLC)896908436 |
collection |
bib_alma |
record_format |
marc |
spelling |
Measurement madness : recognizing and avoiding the pitfalls of performance measurement / Dina Gray, Pietro Micheli, Andrey Pavlov. Chichester, West Sussex : Wiley, 2015. 1 online resource (240 pages) text rdacontent computer rdamedia online resource rdacarrier Includes bibliographical references and index. "The ultimate guide to performance management and how to avoid the often bizarre unintended consequences of KPIsThe results of well-intended performance measurement are sometimes bizarre and bewildering. World leaders in business performance, the authors of Measurement Madness have amassed a wealth of real-life business stories, producing this timely how-to guide for avoiding the unintended consequences that come from measuring people, processes and organizations.Measurement Madness is a lively and informative take on this topical subject. Peppered with anecdotal evidence, it uses case studies to reveal some of the more outrageous and unexpected outcomes of KPIs, but also to show what performance management success looks like. Management theories are used to underline types of behavior and, most importantly, how they can be anticipated.This book gives you guiding principles for avoiding common pitfalls, such as setting the wrong performance targets and measuring what is easy rather than what is useful. It provides reliable, practical advice demonstrating how to create meaningful performance measurement. Authors are from the world-leading Business Performance team at Cranfield University in the U.K. which has a world-renowned reputation for close partnerships with industry Case studies include U.S., U.K., and international examples of performance management from real business stories Ironically, Measurement Madness might just be the key to saving your sanity for the next round of performance management"-- Provided by publisher. Description based on print version record. Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries. Performance Management. Performance Measurement. Electronic books. Gray, Dina, author. Micheli, Pietro, 1978- author. Pavlov, Andrey, 1981- author. Print version: Measurement madness : recognizing and avoiding the pitfalls of performance measurement. Chichester, West Sussex : Wiley, 2015 9781119970705 (DLC) 2014020919 ProQuest (Firm) https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=818563 Click to View |
language |
English |
format |
eBook |
author |
Gray, Dina, Micheli, Pietro, 1978- Pavlov, Andrey, 1981- |
spellingShingle |
Gray, Dina, Micheli, Pietro, 1978- Pavlov, Andrey, 1981- Measurement madness : recognizing and avoiding the pitfalls of performance measurement / |
author_facet |
Gray, Dina, Micheli, Pietro, 1978- Pavlov, Andrey, 1981- Gray, Dina, Micheli, Pietro, 1978- Pavlov, Andrey, 1981- |
author_variant |
d g dg p m pm a p ap |
author_role |
VerfasserIn VerfasserIn VerfasserIn |
author2 |
Gray, Dina, Micheli, Pietro, 1978- Pavlov, Andrey, 1981- |
author2_role |
TeilnehmendeR TeilnehmendeR TeilnehmendeR |
author_sort |
Gray, Dina, |
title |
Measurement madness : recognizing and avoiding the pitfalls of performance measurement / |
title_sub |
recognizing and avoiding the pitfalls of performance measurement / |
title_full |
Measurement madness : recognizing and avoiding the pitfalls of performance measurement / Dina Gray, Pietro Micheli, Andrey Pavlov. |
title_fullStr |
Measurement madness : recognizing and avoiding the pitfalls of performance measurement / Dina Gray, Pietro Micheli, Andrey Pavlov. |
title_full_unstemmed |
Measurement madness : recognizing and avoiding the pitfalls of performance measurement / Dina Gray, Pietro Micheli, Andrey Pavlov. |
title_auth |
Measurement madness : recognizing and avoiding the pitfalls of performance measurement / |
title_new |
Measurement madness : |
title_sort |
measurement madness : recognizing and avoiding the pitfalls of performance measurement / |
publisher |
Wiley, |
publishDate |
2015 |
physical |
1 online resource (240 pages) |
isbn |
9781118464519 9781119970705 |
callnumber-first |
H - Social Science |
callnumber-subject |
HF - Commerce |
callnumber-label |
HF5549 |
callnumber-sort |
HF 45549.5 P35 M427 42015 |
genre |
Electronic books. |
genre_facet |
Electronic books. |
url |
https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=818563 |
illustrated |
Not Illustrated |
dewey-hundreds |
600 - Technology |
dewey-tens |
650 - Management & public relations |
dewey-ones |
658 - General management |
dewey-full |
658.4/013 |
dewey-sort |
3658.4 213 |
dewey-raw |
658.4/013 |
dewey-search |
658.4/013 |
oclc_num |
896908436 |
work_keys_str_mv |
AT graydina measurementmadnessrecognizingandavoidingthepitfallsofperformancemeasurement AT michelipietro measurementmadnessrecognizingandavoidingthepitfallsofperformancemeasurement AT pavlovandrey measurementmadnessrecognizingandavoidingthepitfallsofperformancemeasurement |
status_str |
n |
ids_txt_mv |
(MiAaPQ)500818563 (Au-PeEL)EBL818563 (CaPaEBR)ebr10990967 (CaONFJC)MIL664760 (OCoLC)896908436 |
is_hierarchy_title |
Measurement madness : recognizing and avoiding the pitfalls of performance measurement / |
author2_original_writing_str_mv |
noLinkedField noLinkedField noLinkedField |
_version_ |
1792330723405856769 |
fullrecord |
<?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>03390nam a2200445 i 4500</leader><controlfield tag="001">500818563</controlfield><controlfield tag="003">MiAaPQ</controlfield><controlfield tag="005">20200520144314.0</controlfield><controlfield tag="006">m o d | </controlfield><controlfield tag="007">cr cnu||||||||</controlfield><controlfield tag="008">140602s2015 enk ob 001 0 eng|d</controlfield><datafield tag="020" ind1=" " ind2=" "><subfield code="z">9781119970705 (hardback)</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9781118464519</subfield><subfield code="q">(electronic bk.)</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(MiAaPQ)500818563</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(Au-PeEL)EBL818563</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(CaPaEBR)ebr10990967</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(CaONFJC)MIL664760</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)896908436</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">MiAaPQ</subfield><subfield code="b">eng</subfield><subfield code="e">rda</subfield><subfield code="e">pn</subfield><subfield code="c">MiAaPQ</subfield><subfield code="d">MiAaPQ</subfield></datafield><datafield tag="050" ind1=" " ind2="4"><subfield code="a">HF5549.5.P35</subfield><subfield code="b">M427 2015</subfield></datafield><datafield tag="082" ind1="0" ind2=" "><subfield code="a">658.4/013</subfield><subfield code="2">23</subfield></datafield><datafield tag="245" ind1="0" ind2="0"><subfield code="a">Measurement madness :</subfield><subfield code="b">recognizing and avoiding the pitfalls of performance measurement /</subfield><subfield code="c">Dina Gray, Pietro Micheli, Andrey Pavlov.</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">Chichester, West Sussex :</subfield><subfield code="b">Wiley,</subfield><subfield code="c">2015.</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">1 online resource (240 pages)</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="a">text</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="a">computer</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="a">online resource</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="504" ind1=" " ind2=" "><subfield code="a">Includes bibliographical references and index.</subfield></datafield><datafield tag="520" ind1=" " ind2=" "><subfield code="a">"The ultimate guide to performance management and how to avoid the often bizarre unintended consequences of KPIsThe results of well-intended performance measurement are sometimes bizarre and bewildering. World leaders in business performance, the authors of Measurement Madness have amassed a wealth of real-life business stories, producing this timely how-to guide for avoiding the unintended consequences that come from measuring people, processes and organizations.Measurement Madness is a lively and informative take on this topical subject. Peppered with anecdotal evidence, it uses case studies to reveal some of the more outrageous and unexpected outcomes of KPIs, but also to show what performance management success looks like. Management theories are used to underline types of behavior and, most importantly, how they can be anticipated.This book gives you guiding principles for avoiding common pitfalls, such as setting the wrong performance targets and measuring what is easy rather than what is useful. It provides reliable, practical advice demonstrating how to create meaningful performance measurement. Authors are from the world-leading Business Performance team at Cranfield University in the U.K. which has a world-renowned reputation for close partnerships with industry Case studies include U.S., U.K., and international examples of performance management from real business stories Ironically, Measurement Madness might just be the key to saving your sanity for the next round of performance management"--</subfield><subfield code="c">Provided by publisher.</subfield></datafield><datafield tag="588" ind1=" " ind2=" "><subfield code="a">Description based on print version record.</subfield></datafield><datafield tag="590" ind1=" " ind2=" "><subfield code="a">Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.</subfield></datafield><datafield tag="650" ind1=" " ind2="0"><subfield code="a">Performance</subfield><subfield code="x">Management.</subfield></datafield><datafield tag="650" ind1=" " ind2="0"><subfield code="a">Performance</subfield><subfield code="x">Measurement.</subfield></datafield><datafield tag="655" ind1=" " ind2="4"><subfield code="a">Electronic books.</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Gray, Dina,</subfield><subfield code="e">author.</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Micheli, Pietro,</subfield><subfield code="d">1978-</subfield><subfield code="e">author.</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Pavlov, Andrey,</subfield><subfield code="d">1981-</subfield><subfield code="e">author.</subfield></datafield><datafield tag="776" ind1="0" ind2="8"><subfield code="i">Print version:</subfield><subfield code="t">Measurement madness : recognizing and avoiding the pitfalls of performance measurement.</subfield><subfield code="d">Chichester, West Sussex : Wiley, 2015</subfield><subfield code="z">9781119970705</subfield><subfield code="w">(DLC) 2014020919</subfield></datafield><datafield tag="797" ind1="2" ind2=" "><subfield code="a">ProQuest (Firm)</subfield></datafield><datafield tag="856" ind1="4" ind2="0"><subfield code="u">https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=818563</subfield><subfield code="z">Click to View</subfield></datafield></record></collection> |