Customer service in health care : : a grassroots approach to creating a culture of service excellence /

Customer service in health care : : a grassroots approach to creating a culture of service excellence / / Kristin Baird.

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VerfasserIn:
Baird, Kristin,
Place / Publishing House:San Francisco : : Jossey-Bass ;, Chicago : : Health Forum,, [2000]
2000
Year of Publication:2000
Language:English
Online Access:
Physical Description:1 online resource (179 pages) :; illustrations
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id 5007104353
ctrlnum (MiAaPQ)5007104353
(Au-PeEL)EBL7104353
(OCoLC)1347024427
collection bib_alma
record_format marc
spelling Baird, Kristin, author.
Customer service in health care : a grassroots approach to creating a culture of service excellence / Kristin Baird.
San Francisco : Jossey-Bass ; Chicago : Health Forum, [2000]
2000
1 online resource (179 pages) : illustrations
text rdacontent
computer rdamedia
online resource rdacarrier
Includes bibliographical references and index.
Description based on print version record.
Electronic reproduction. Ann Arbor, MI : ProQuest, 2018. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
Medical care Customer services.
Patient satisfaction.
Electronic books.
Print version: Baird, Kristin. Customer service in health care : a grassroots approach to creating a culture of service excellence. San Francisco : Jossey-Bass, [2000] xiii, 162 pages ; 23 cm. 9780787952518 (DLC) 99036797
ProQuest (Firm)
https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=7104353 Click to View
language English
format eBook
author Baird, Kristin,
spellingShingle Baird, Kristin,
Customer service in health care : a grassroots approach to creating a culture of service excellence /
author_facet Baird, Kristin,
author_variant k b kb
author_role VerfasserIn
author_sort Baird, Kristin,
title Customer service in health care : a grassroots approach to creating a culture of service excellence /
title_sub a grassroots approach to creating a culture of service excellence /
title_full Customer service in health care : a grassroots approach to creating a culture of service excellence / Kristin Baird.
title_fullStr Customer service in health care : a grassroots approach to creating a culture of service excellence / Kristin Baird.
title_full_unstemmed Customer service in health care : a grassroots approach to creating a culture of service excellence / Kristin Baird.
title_auth Customer service in health care : a grassroots approach to creating a culture of service excellence /
title_new Customer service in health care :
title_sort customer service in health care : a grassroots approach to creating a culture of service excellence /
publisher Jossey-Bass ; Health Forum,
publishDate 2000
physical 1 online resource (179 pages) : illustrations
isbn 9781119020318
9780787952518
callnumber-first R - Medicine
callnumber-subject R - General Medicine
callnumber-label R727
callnumber-sort R 3727 B276 42000
genre Electronic books.
genre_facet Electronic books.
url https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=7104353
illustrated Illustrated
dewey-hundreds 300 - Social sciences
dewey-tens 360 - Social problems & social services
dewey-ones 362 - Social welfare problems & services
dewey-full 362.1/068
dewey-sort 3362.1 268
dewey-raw 362.1/068
dewey-search 362.1/068
oclc_num 1347024427
work_keys_str_mv AT bairdkristin customerserviceinhealthcareagrassrootsapproachtocreatingacultureofserviceexcellence
status_str n
ids_txt_mv (MiAaPQ)5007104353
(Au-PeEL)EBL7104353
(OCoLC)1347024427
is_hierarchy_title Customer service in health care : a grassroots approach to creating a culture of service excellence /
_version_ 1792331044014260225
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