Personal conflict management : : theory and practice / / Suzanne M. McCorkle, Melanie J. Reese.
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Place / Publishing House: | New York : : Routledge,, 2018. |
Year of Publication: | 2018 |
Edition: | Second edition. |
Language: | English |
Online Access: | |
Physical Description: | 1 online resource (360 pages) :; illustrations |
Notes: | Revised edition of the authors. |
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001 | 5005061365 | ||
003 | MiAaPQ | ||
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007 | cr cnu|||||||| | ||
008 | 170421s2018 nyua o 000 0 eng|d | ||
020 | |z 9781138210981 (hardback) | ||
020 | |z 9781138210998 (pbk.) | ||
020 | |a 9781315453804 (e-book) | ||
035 | |a (MiAaPQ)5005061365 | ||
035 | |a (Au-PeEL)EBL5061365 | ||
035 | |a (CaPaEBR)ebr11447484 | ||
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035 | |a (OCoLC)1005619802 | ||
040 | |a MiAaPQ |b eng |e rda |e pn |c MiAaPQ |d MiAaPQ | ||
050 | 4 | |a HM1126 |b .M396 2018 | |
082 | 0 | |a 303.6/9 |2 23 | |
100 | 1 | |a McCorkle, Suzanne, |e author. | |
245 | 1 | 0 | |a Personal conflict management : |b theory and practice / |c Suzanne M. McCorkle, Melanie J. Reese. |
250 | |a Second edition. | ||
264 | 1 | |a New York : |b Routledge, |c 2018. | |
300 | |a 1 online resource (360 pages) : |b illustrations | ||
336 | |a text |2 rdacontent | ||
337 | |a computer |2 rdamedia | ||
338 | |a online resource |2 rdacarrier | ||
500 | |a Revised edition of the authors. | ||
505 | 0 | |a Acknowledgments -- Interpersonal conflict causes and patterns -- Conflict in everyday life -- Conflict management theories -- Competitive and cooperative conflict approaches -- Causes of conflict -- How sex/gender, race, culture, and generation affect conflict -- How power, trust, and humor affect conflict -- Conflict management skills -- Listening and seeking information -- Conflict style and emotional intelligence -- Negotiation -- Conflict assessment -- Conflict in specialized circumstances -- Bullies and difficult people -- Mediation and other conflict interventions -- Managing the aftermath: anger, apology, forgiveness, and reconciliation -- Conflict in context -- Families and conflict -- Conflict in intimate relationships -- Conflict in the workplace -- Conflict and social media -- Appendix -- Glossary. | |
588 | |a Description based on print version record. | ||
590 | |a Electronic reproduction. Ann Arbor, MI : ProQuest, 2016. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries. | ||
650 | 0 | |a Conflict management. | |
650 | 0 | |a Problem solving. | |
650 | 0 | |a Interpersonal relations. | |
655 | 4 | |a Electronic books. | |
700 | 1 | |a Reese, Melanie, |e author. | |
776 | 0 | 8 | |i Print version: |a McCorkle, Suzanne. |t Personal conflict management : theory and practice. |d New York : Routledge, 2018 |z 9781138210981 |
797 | 2 | |a ProQuest (Firm) | |
856 | 4 | 0 | |u https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=5061365 |z Click to View |