Conflict and communication : a guide through the labyrinth of conflict management / / by Daniel Shapiro.
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| Year of Publication: | 2004 |
| Language: | English |
| Online Access: | |
| Physical Description: | x, 295 p. |
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| Bibliography: | Includes bibliographical references and index. |
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| ISBN: | 0972054197 |
| Hierarchical level: | Monograph |
| Statement of Responsibility: | by Daniel Shapiro. |