Branded customer service : the new competitive edge / / by Janelle Barlow and Paul Stewart.

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Year of Publication:2006
Language:English
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Physical Description:xii, 259 p.
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006 m o d |
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008 050126s2006 cau sb 001 0 eng d
020 |z 9781576752982 
020 |z 9781576754047 
020 |z 9781576758861 
035 |a (MiAaPQ)500483742 
035 |a (Au-PeEL)EBL483742 
035 |a (CaPaEBR)ebr10315365 
035 |a (CaONFJC)MIL229880 
035 |a (OCoLC)243594737 
040 |a MiAaPQ  |c MiAaPQ  |d MiAaPQ 
050 4 |a HF5415.5  |b .B3667 2006 
100 1 |a Barlow, Janelle,  |d 1943- 
245 1 0 |a Branded customer service  |h [electronic resource] :  |b the new competitive edge /  |c by Janelle Barlow and Paul Stewart. 
260 |a San Francisco, Calif. :  |b Berrett-Koehler,  |c 2006. 
300 |a xii, 259 p. 
504 |a Includes bibliographical references and index. 
533 |a Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries. 
650 0 |a Customer services. 
650 0 |a Business names. 
650 0 |a Brand name products. 
655 4 |a Electronic books. 
700 1 |a Stewart, Paul. 
710 2 |a ProQuest (Firm) 
856 4 0 |u https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=483742  |z Click to View