The ETTO principle : efficiency-thoroughness trade-off : why things that go right sometimes go wrong / / Erik Hollnagel.
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| TeilnehmendeR: | |
| Year of Publication: | 2009 |
| Language: | English |
| Online Access: | |
| Physical Description: | vii, 150 p. :; ill. |
| Notes: | Includes index. |
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