The ETTO principle : efficiency-thoroughness trade-off : why things that go right sometimes go wrong / / Erik Hollnagel.
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| TeilnehmendeR: | |
| Year of Publication: | 2009 |
| Language: | English |
| Online Access: | |
| Physical Description: | vii, 150 p. :; ill. |
| Notes: | Includes index. |
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| ISBN: | 9780754676782 (pbk. : alk. paper) 0754676781 (pbk. : alk. paper) 9780754676775 (hardcover : alk. paper) 0754676773 (hardcover : alk. paper) |
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| Hierarchical level: | Monograph |
| Statement of Responsibility: | Erik Hollnagel. |