What to say to a porcupine : 20 humorous tales that get to the heart of great customer service /

What to say to a porcupine : 20 humorous tales that get to the heart of great customer service / / Richard S. Gallagher.

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ProQuest (Firm)
Gallagher, Richard S.
TeilnehmendeR:
ProQuest (Firm)
Year of Publication:2008
Language:English
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Physical Description:xiv, 111 p. :; ill.
Notes:Includes index.
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spelling Gallagher, Richard S.
What to say to a porcupine [electronic resource] : 20 humorous tales that get to the heart of great customer service / Richard S. Gallagher.
New York : American Management Association, c2008.
xiv, 111 p. : ill.
Includes index.
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
Customer services Humor.
Customer services Management Humor.
Customer relations Humor.
Electronic books.
ProQuest (Firm)
https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=408807 Click to View
language English
format Electronic
eBook
author Gallagher, Richard S.
spellingShingle Gallagher, Richard S.
What to say to a porcupine 20 humorous tales that get to the heart of great customer service /
author_facet Gallagher, Richard S.
ProQuest (Firm)
ProQuest (Firm)
author_variant r s g rs rsg
author2 ProQuest (Firm)
author2_role TeilnehmendeR
author_corporate ProQuest (Firm)
author_sort Gallagher, Richard S.
title What to say to a porcupine 20 humorous tales that get to the heart of great customer service /
title_sub 20 humorous tales that get to the heart of great customer service /
title_full What to say to a porcupine [electronic resource] : 20 humorous tales that get to the heart of great customer service / Richard S. Gallagher.
title_fullStr What to say to a porcupine [electronic resource] : 20 humorous tales that get to the heart of great customer service / Richard S. Gallagher.
title_full_unstemmed What to say to a porcupine [electronic resource] : 20 humorous tales that get to the heart of great customer service / Richard S. Gallagher.
title_auth What to say to a porcupine 20 humorous tales that get to the heart of great customer service /
title_new What to say to a porcupine
title_sort what to say to a porcupine 20 humorous tales that get to the heart of great customer service /
publisher American Management Association,
publishDate 2008
physical xiv, 111 p. : ill.
callnumber-first H - Social Science
callnumber-subject HF - Commerce
callnumber-label HF5415
callnumber-sort HF 45415.5 G353 42008
genre Electronic books.
genre_facet Humor.
Electronic books.
url https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=408807
illustrated Illustrated
dewey-hundreds 600 - Technology
dewey-tens 650 - Management & public relations
dewey-ones 658 - General management
dewey-full 658.8/12
dewey-sort 3658.8 212
dewey-raw 658.8/12
dewey-search 658.8/12
oclc_num 560613789
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