High tech, high touch : library customer service through technology /

High tech, high touch : library customer service through technology / / Lynn Jurewicz and Todd Cutler.

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ProQuest (Firm)
Jurewicz, Lynn.
TeilnehmendeR:
Cutler, Todd.
ProQuest (Firm)
Year of Publication:2003
Language:English
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Physical Description:viii, 142 p. :; ill.
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spelling Jurewicz, Lynn.
High tech, high touch [electronic resource] : library customer service through technology / Lynn Jurewicz and Todd Cutler.
Chicago : American Library Association, 2003.
viii, 142 p. : ill.
Includes bibliographical references (p. 135-137) and index.
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
Libraries and the Internet.
Public services (Libraries) Technological innovations.
Customer services Technological innovations.
Library Web sites.
Electronic books.
Cutler, Todd.
ProQuest (Firm)
https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=3001675 Click to View
language English
format Electronic
eBook
author Jurewicz, Lynn.
spellingShingle Jurewicz, Lynn.
High tech, high touch library customer service through technology /
author_facet Jurewicz, Lynn.
Cutler, Todd.
ProQuest (Firm)
ProQuest (Firm)
author_variant l j lj
author2 Cutler, Todd.
ProQuest (Firm)
author2_variant t c tc
author2_role TeilnehmendeR
TeilnehmendeR
author_corporate ProQuest (Firm)
author_sort Jurewicz, Lynn.
title High tech, high touch library customer service through technology /
title_sub library customer service through technology /
title_full High tech, high touch [electronic resource] : library customer service through technology / Lynn Jurewicz and Todd Cutler.
title_fullStr High tech, high touch [electronic resource] : library customer service through technology / Lynn Jurewicz and Todd Cutler.
title_full_unstemmed High tech, high touch [electronic resource] : library customer service through technology / Lynn Jurewicz and Todd Cutler.
title_auth High tech, high touch library customer service through technology /
title_new High tech, high touch
title_sort high tech, high touch library customer service through technology /
publisher American Library Association,
publishDate 2003
physical viii, 142 p. : ill.
callnumber-first Z - Library Science
callnumber-subject Z - Books and Writing
callnumber-label Z674
callnumber-sort Z 3674.75 I58 J87 42003
genre Electronic books.
genre_facet Electronic books.
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illustrated Illustrated
dewey-hundreds 000 - Computer science, information & general works
dewey-tens 020 - Library & information sciences
dewey-ones 025 - Library operations
dewey-full 025.5/24
dewey-sort 225.5 224
dewey-raw 025.5/24
dewey-search 025.5/24
oclc_num 929146276
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