High tech, high touch : library customer service through technology / / Lynn Jurewicz and Todd Cutler.
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Year of Publication: | 2003 |
Language: | English |
Online Access: | |
Physical Description: | viii, 142 p. :; ill. |
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007 | cr cn||||||||| | ||
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020 | |z 9780838908600 | ||
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035 | |a (MiAaPQ)5003001675 | ||
035 | |a (Au-PeEL)EBL3001675 | ||
035 | |a (CaPaEBR)ebr10194723 | ||
035 | |a (OCoLC)929146276 | ||
040 | |a MiAaPQ |c MiAaPQ |d MiAaPQ | ||
050 | 4 | |a Z674.75.I58 |b J87 2003 | |
082 | 0 | 4 | |a 025.5/24 |2 21 |
100 | 1 | |a Jurewicz, Lynn. | |
245 | 1 | 0 | |a High tech, high touch |h [electronic resource] : |b library customer service through technology / |c Lynn Jurewicz and Todd Cutler. |
260 | |a Chicago : |b American Library Association, |c 2003. | ||
300 | |a viii, 142 p. : |b ill. | ||
504 | |a Includes bibliographical references (p. 135-137) and index. | ||
533 | |a Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries. | ||
650 | 0 | |a Libraries and the Internet. | |
650 | 0 | |a Public services (Libraries) |x Technological innovations. | |
650 | 0 | |a Customer services |x Technological innovations. | |
650 | 0 | |a Library Web sites. | |
655 | 4 | |a Electronic books. | |
700 | 1 | |a Cutler, Todd. | |
710 | 2 | |a ProQuest (Firm) | |
856 | 4 | 0 | |u https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=3001675 |z Click to View |