Handbook of CRM : achieving excellence in customer management /

Handbook of CRM : achieving excellence in customer management / / Adrian Payne.

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Payne, Adrian.
Year of Publication:2006
Language:English
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Physical Description:xx, 438 p. :; ill.
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record_format marc
spelling Payne, Adrian.
Handbook of CRM [electronic resource] : achieving excellence in customer management / Adrian Payne.
Amsterdam ; London : Elsevier Butterworth-Heinemann, 2006.
xx, 438 p. : ill.
Includes bibliographical references and index.
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
Customer relations.
Relationship marketing Management.
Electronic books.
https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=255230 Click to View
language English
format Electronic
eBook
author Payne, Adrian.
spellingShingle Payne, Adrian.
Handbook of CRM achieving excellence in customer management /
author_facet Payne, Adrian.
author_variant a p ap
author_sort Payne, Adrian.
title Handbook of CRM achieving excellence in customer management /
title_sub achieving excellence in customer management /
title_full Handbook of CRM [electronic resource] : achieving excellence in customer management / Adrian Payne.
title_fullStr Handbook of CRM [electronic resource] : achieving excellence in customer management / Adrian Payne.
title_full_unstemmed Handbook of CRM [electronic resource] : achieving excellence in customer management / Adrian Payne.
title_auth Handbook of CRM achieving excellence in customer management /
title_new Handbook of CRM
title_sort handbook of crm achieving excellence in customer management /
publisher Elsevier Butterworth-Heinemann,
publishDate 2006
physical xx, 438 p. : ill.
callnumber-first H - Social Science
callnumber-subject HF - Commerce
callnumber-label HF5415
callnumber-sort HF 45415.5 P39 42006
genre Electronic books.
genre_facet Electronic books.
url https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=255230
illustrated Illustrated
dewey-hundreds 600 - Technology
dewey-tens 650 - Management & public relations
dewey-ones 658 - General management
dewey-full 658.812
dewey-sort 3658.812
dewey-raw 658.812
dewey-search 658.812
oclc_num 271714787
work_keys_str_mv AT payneadrian handbookofcrmachievingexcellenceincustomermanagement
status_str n
ids_txt_mv (MiAaPQ)500255230
(Au-PeEL)EBL255230
(CaPaEBR)ebr10128110
(CaONFJC)MIL100948
(OCoLC)271714787
is_hierarchy_title Handbook of CRM achieving excellence in customer management /
_version_ 1792330672397877249

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