Selling to anyone over the phone / Renee P. Walkup, with Sandra McKee ; foreword by Karen Robinson.
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| TeilnehmendeR: | |
| Year of Publication: | 2006 |
| Language: | English |
| Online Access: | |
| Physical Description: | xi, 194 p. :; ill. |
| Notes: | Includes index. |
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Table of Contents:
- Polishing your phone sales tools
- The playing process
- Identifying personality types over the phone
- Getting gatekeepers to work for you
- Planning and tracking
- Setting up for success
- Listening through the words
- Asking high-value questions
- Selling through objections
- Negotiating the close.