Selling to anyone over the phone / Renee P. Walkup, with Sandra McKee ; foreword by Karen Robinson.

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Year of Publication:2006
Language:English
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Physical Description:xi, 194 p. :; ill.
Notes:Includes index.
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100 1 |a Walkup, Renee P.,  |d 1957- 
245 1 0 |a Selling to anyone over the phone  |h [electronic resource] /  |c Renee P. Walkup, with Sandra McKee ; foreword by Karen Robinson. 
260 |a New York :  |b AMACOM,  |c c2006. 
300 |a xi, 194 p. :  |b ill. 
500 |a Includes index. 
505 0 |a Polishing your phone sales tools -- The playing process -- Identifying personality types over the phone -- Getting gatekeepers to work for you -- Planning and tracking -- Setting up for success -- Listening through the words -- Asking high-value questions -- Selling through objections -- Negotiating the close. 
533 |a Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries. 
650 0 |a Telephone selling. 
655 4 |a Electronic books. 
700 1 |a McKee, Sandra L.,  |d 1952- 
710 2 |a ProQuest (Firm) 
856 4 0 |u https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=243082  |z Click to View