Customer service training 101 : quick and easy techniques that get great results / / Renee Evenson.
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| TeilnehmendeR: | |
| Year of Publication: | 2005 |
| Language: | English |
| Online Access: | |
| Physical Description: | ix, 207 p. |
| Notes: | Includes index. |
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| 100 | 1 | |a Evenson, Renee, |d 1951- | |
| 245 | 1 | 0 | |a Customer service training 101 |h [electronic resource] : |b quick and easy techniques that get great results / |c Renee Evenson. |
| 260 | |a New York : |b AMACOM, |c c2005. | ||
| 300 | |a ix, 207 p. | ||
| 500 | |a Includes index. | ||
| 533 | |a Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries. | ||
| 650 | 0 | |a Customer relations. | |
| 650 | 0 | |a Customer services. | |
| 650 | 0 | |a Employees |x Training of. | |
| 655 | 4 | |a Electronic books. | |
| 710 | 2 | |a ProQuest (Firm) | |
| 856 | 4 | 0 | |u https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=243010 |z Click to View |