Service desk and incident manager : : careers in IT service management /

Service desk and incident manager : : careers in IT service management / / Peter Wheatcroft.

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Bibliographic Details
VerfasserIn:
Wheatcroft, Peter,
Place / Publishing House:Wiltshire, England : : BCS The Chartered Institute for IT,, 2014.
2014
Year of Publication:2014
Language:English
Series:BCS Guides to IT Roles
Online Access:
Physical Description:1 online resource (145 pages) :; illustrations, tables.
Notes:Includes index.
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id 5001713961
ctrlnum (MiAaPQ)5001713961
(Au-PeEL)EBL1713961
(CaPaEBR)ebr10899631
(CaONFJC)MIL630047
(OCoLC)884645790
collection bib_alma
record_format marc
spelling Wheatcroft, Peter, author.
Service desk and incident manager : careers in IT service management / Peter Wheatcroft.
Wiltshire, England : BCS The Chartered Institute for IT, 2014.
2014
1 online resource (145 pages) : illustrations, tables.
text rdacontent
computer rdamedia
online resource rdacarrier
BCS Guides to IT Roles
Includes index.
Description based on online resource; title from PDF title page (ebrary, viewed August 8, 2014).
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
Computer service industry Management.
Information technology Management.
Electronic books.
Print version: Wheatcroft, Peter. Service desk and incident manager : careers in IT service management. Wiltshire, England : BCS The Chartered Institute for IT, c2014 xviii, 126 pages BCS Guides to IT Roles 9781780172330
ProQuest (Firm)
https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=1713961 Click to View
language English
format eBook
author Wheatcroft, Peter,
spellingShingle Wheatcroft, Peter,
Service desk and incident manager : careers in IT service management /
BCS Guides to IT Roles
author_facet Wheatcroft, Peter,
author_variant p w pw
author_role VerfasserIn
author_sort Wheatcroft, Peter,
title Service desk and incident manager : careers in IT service management /
title_sub careers in IT service management /
title_full Service desk and incident manager : careers in IT service management / Peter Wheatcroft.
title_fullStr Service desk and incident manager : careers in IT service management / Peter Wheatcroft.
title_full_unstemmed Service desk and incident manager : careers in IT service management / Peter Wheatcroft.
title_auth Service desk and incident manager : careers in IT service management /
title_new Service desk and incident manager :
title_sort service desk and incident manager : careers in it service management /
series BCS Guides to IT Roles
series2 BCS Guides to IT Roles
publisher BCS The Chartered Institute for IT,
publishDate 2014
physical 1 online resource (145 pages) : illustrations, tables.
isbn 9781780172347
9781780172354
9781780172330
callnumber-first H - Social Science
callnumber-subject HD - Industries, Land Use, Labor
callnumber-label HD9696
callnumber-sort HD 49696 C62 W443 42014
genre Electronic books.
genre_facet Electronic books.
url https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=1713961
illustrated Illustrated
dewey-hundreds 300 - Social sciences
dewey-tens 380 - Commerce, communications & transportation
dewey-ones 380 - Commerce, communications & transportation
dewey-full 380.1450016425
dewey-sort 3380.1450016425
dewey-raw 380.1450016425
dewey-search 380.1450016425
oclc_num 884645790
work_keys_str_mv AT wheatcroftpeter servicedeskandincidentmanagercareersinitservicemanagement
status_str n
ids_txt_mv (MiAaPQ)5001713961
(Au-PeEL)EBL1713961
(CaPaEBR)ebr10899631
(CaONFJC)MIL630047
(OCoLC)884645790
is_hierarchy_title Service desk and incident manager : careers in IT service management /
_version_ 1792330789239652352
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