Value creation in management accounting : using information to capture customer value / / CJ McNair-Connolly ... [et al.].

• Superior document: Managerial accounting collection,
• TeilnehmendeR: McNair-Connolly, C. J.
• Year of Publication: 2013
• Edition: 1st ed.
• Language: English
• Series: 2013 digital library.; Managerial accounting collection.,
• Physical Description: 1 electronic text (xi, 177 p.) :; digital file.
• Notes: Part of: 2013 digital library.

Value creation is at the heart of an economic enterprise, defining its capability to serve customers and generate profits and growth. This fact has led to an ever-increasing set of tools and techniques that start with customers, focusing on serving their preferences from the very inception of a prod...

Table of Contents

• 1. A focus on the customer
• 2. Customer value-add and its impact on revenue
• 3. Business value-add: minimizing the activities that reduce customer value
• 4. A focus on waste: eliminating nonvalue-added activities
• 5. Multiplying value
• 6. Implementing a value-based cost management system, part I, scoping the project
• 7. Implementing a value-based cost management system, part II, collecting and analyzing the data
• 8. Value creation and process management
• 9. Using VCMS in a job shop
• 10. VCMS and product/service development
• 11. Building VCMS in to the organization
• 12. Revisiting the basics
• Notes
• References
• Index.