Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at work / / edited by Alicia A. Grandey, James M. Diefendorff, Deborah E. Rupp.
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| Superior document: | Organization and Management Series |
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| TeilnehmendeR: | |
| Year of Publication: | 2013 |
| Language: | English |
| Series: | Organization and management series (Routledge (Firm))
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| Online Access: | |
| Physical Description: | 1 online resource (xix, 323 p.) :; ill., charts. |
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