Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at work /

Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at work / / edited by Alicia A. Grandey, James M. Diefendorff, Deborah E. Rupp.

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Superior document:Organization and Management Series
:
ProQuest (Firm)
TeilnehmendeR:
Grandey, Alicia.
Diefendorff, James.
Rupp, Deborah E., 1975-
ProQuest (Firm)
Year of Publication:2013
Language:English
Series:Organization and management series (Routledge (Firm))
Online Access:
Physical Description:1 online resource (xix, 323 p.) :; ill., charts.
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collection bib_alma
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spelling Emotional labor in the 21st century [electronic resource] diverse perspectives on the psychology of emotion regulation at work / edited by Alicia A. Grandey, James M. Diefendorff, Deborah E. Rupp.
New York ; Oxfordshire, England : Routledge, c2013.
1 online resource (xix, 323 p.) : ill., charts.
Organization and Management Series
Includes bibliographical references and indexes.
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
Description based on online resource; title from title page (ebrary, viewed May 10, 2013).
Nonverbal communication in the workplace.
Employees Attitudes.
Customer relations.
Interpersonal relations.
Psychology, Industrial.
Electronic books.
Grandey, Alicia.
Diefendorff, James.
Rupp, Deborah E., 1975-
ProQuest (Firm)
Organization and management series (Routledge (Firm))
https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=1181049 Click to View
language English
format Electronic
eBook
author2 Grandey, Alicia.
Diefendorff, James.
Rupp, Deborah E., 1975-
ProQuest (Firm)
author_facet Grandey, Alicia.
Diefendorff, James.
Rupp, Deborah E., 1975-
ProQuest (Firm)
ProQuest (Firm)
author2_variant a g ag
j d jd
d e r de der
author2_role TeilnehmendeR
TeilnehmendeR
TeilnehmendeR
TeilnehmendeR
author_corporate ProQuest (Firm)
author_sort Grandey, Alicia.
title Emotional labor in the 21st century diverse perspectives on the psychology of emotion regulation at work /
spellingShingle Emotional labor in the 21st century diverse perspectives on the psychology of emotion regulation at work /
Organization and Management Series
title_sub diverse perspectives on the psychology of emotion regulation at work /
title_full Emotional labor in the 21st century [electronic resource] diverse perspectives on the psychology of emotion regulation at work / edited by Alicia A. Grandey, James M. Diefendorff, Deborah E. Rupp.
title_fullStr Emotional labor in the 21st century [electronic resource] diverse perspectives on the psychology of emotion regulation at work / edited by Alicia A. Grandey, James M. Diefendorff, Deborah E. Rupp.
title_full_unstemmed Emotional labor in the 21st century [electronic resource] diverse perspectives on the psychology of emotion regulation at work / edited by Alicia A. Grandey, James M. Diefendorff, Deborah E. Rupp.
title_auth Emotional labor in the 21st century diverse perspectives on the psychology of emotion regulation at work /
title_new Emotional labor in the 21st century
title_sort emotional labor in the 21st century diverse perspectives on the psychology of emotion regulation at work /
series Organization and Management Series
series2 Organization and Management Series
publisher Routledge,
publishDate 2013
physical 1 online resource (xix, 323 p.) : ill., charts.
isbn 9780203100851 (electronic bk.)
callnumber-first H - Social Science
callnumber-subject HF - Commerce
callnumber-label HF5549
callnumber-sort HF 45549.5 N64 E46 42013
genre Electronic books.
genre_facet Electronic books.
url https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=1181049
illustrated Illustrated
dewey-hundreds 300 - Social sciences
dewey-tens 330 - Economics
dewey-ones 331 - Labor economics
dewey-full 331.25/6
dewey-sort 3331.25 16
dewey-raw 331.25/6
dewey-search 331.25/6
oclc_num 845254014
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hierarchy_parent_title Organization and Management Series
is_hierarchy_title Emotional labor in the 21st century diverse perspectives on the psychology of emotion regulation at work /
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