The little book of big customer satisfaction measurement /

The little book of big customer satisfaction measurement / / Ajit Rao, Subhash Chandra.

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VerfasserIn:
Rao, Ajit,
Place / Publishing House:Los Angeles, [California] : : SAGE,, 2012.
2012
Year of Publication:2012
Language:English
Online Access:
Physical Description:1 online resource (164 pages)
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ctrlnum (MiAaPQ)5001135650
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(CaPaEBR)ebr11304510
(CaONFJC)MIL902711
(OCoLC)952248678
collection bib_alma
record_format marc
spelling Rao, Ajit, author.
The little book of big customer satisfaction measurement / Ajit Rao, Subhash Chandra.
Los Angeles, [California] : SAGE, 2012.
2012
1 online resource (164 pages)
text rdacontent
computer rdamedia
online resource rdacarrier
Includes bibliographical references.
Description based on online resource; title from PDF title page (EBL, viewed December 1, 2016).
Electronic reproduction. Ann Arbor, MI : ProQuest, 2016. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
Consumer satisfaction.
Electronic books.
Print version: Rao, Ajit. Little book of big customer satisfaction measurement. Los Angeles, [California] : Sage, c2012 164 pages 9788132109785
ProQuest (Firm)
https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=1135650 Click to View
language English
format eBook
author Rao, Ajit,
spellingShingle Rao, Ajit,
The little book of big customer satisfaction measurement /
author_facet Rao, Ajit,
author_variant a r ar
author_role VerfasserIn
author_sort Rao, Ajit,
title The little book of big customer satisfaction measurement /
title_full The little book of big customer satisfaction measurement / Ajit Rao, Subhash Chandra.
title_fullStr The little book of big customer satisfaction measurement / Ajit Rao, Subhash Chandra.
title_full_unstemmed The little book of big customer satisfaction measurement / Ajit Rao, Subhash Chandra.
title_auth The little book of big customer satisfaction measurement /
title_new The little book of big customer satisfaction measurement /
title_sort the little book of big customer satisfaction measurement /
publisher SAGE,
publishDate 2012
physical 1 online resource (164 pages)
isbn 9788132111450 (e-book)
9788132109785
callnumber-first H - Social Science
callnumber-subject HF - Commerce
callnumber-label HF5415
callnumber-sort HF 45415.335 R36
genre Electronic books.
genre_facet Electronic books.
url https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=1135650
illustrated Not Illustrated
dewey-hundreds 600 - Technology
dewey-tens 650 - Management & public relations
dewey-ones 658 - General management
dewey-full 658.812
dewey-sort 3658.812
dewey-raw 658.812
dewey-search 658.812
oclc_num 952248678
work_keys_str_mv AT raoajit thelittlebookofbigcustomersatisfactionmeasurement
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status_str n
ids_txt_mv (MiAaPQ)5001135650
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is_hierarchy_title The little book of big customer satisfaction measurement /
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