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Bibliographic Details
VerfasserIn:	Rao, Ajit,
Place / Publishing House:	Los Angeles, [California] : : SAGE,, 2012. 2012
Year of Publication:	2012
Language:	English
Online Access:	https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=1135650
Physical Description:	1 online resource (164 pages)
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100	1		\|a Rao, Ajit, \|e author.
245	1	4	\|a The little book of big customer satisfaction measurement / \|c Ajit Rao, Subhash Chandra.
264		1	\|a Los Angeles, [California] : \|b SAGE, \|c 2012.
264		4	\|c 2012
300			\|a 1 online resource (164 pages)
336			\|a text \|2 rdacontent
337			\|a computer \|2 rdamedia
338			\|a online resource \|2 rdacarrier
504			\|a Includes bibliographical references.
588			\|a Description based on online resource; title from PDF title page (EBL, viewed December 1, 2016).
590			\|a Electronic reproduction. Ann Arbor, MI : ProQuest, 2016. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
650		0	\|a Consumer satisfaction.
655		4	\|a Electronic books.
776	0	8	\|i Print version: \|a Rao, Ajit. \|t Little book of big customer satisfaction measurement. \|d Los Angeles, [California] : Sage, c2012 \|h 164 pages \|z 9788132109785
797	2		\|a ProQuest (Firm)
856	4	0	\|u https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=1135650 \|z Click to View