The Spanish Model for Smart Tourism Destination Management : : A Methodological Approach.

The Spanish Model for Smart Tourism Destination Management : : A Methodological Approach.

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Bibliographic Details
Superior document:Tourism, Hospitality and Event Management Series
:
Andrades, Lidia.
TeilnehmendeR:
Romero-Dexeus, Carlos.
Martínez-Marín, Enrique.
Place / Publishing House:Cham : : Springer International Publishing AG,, 2024.
©2024.
Year of Publication:2024
Edition:1st ed.
Language:English
Series:Tourism, Hospitality and Event Management Series
Physical Description:1 online resource (321 pages)
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Table of Contents:
  • Intro
  • Foreword
  • Foreword
  • Acknowledgements
  • About This Book
  • Contents
  • About the Editors
  • Part I: The Context: The Need for Smart Tourism Management
  • Tourism Trends: Current Challenges for Tourism Destinations Management
  • 1 Introduction
  • 2 Climate Change
  • 3 Overtourism
  • 4 Threats to Cultural and Biological Diversity
  • 5 Safety and Security
  • 6 Technology and Digitalization
  • 7 Labour Issues
  • 8 Rethinking Competitiveness
  • 9 The SEGITTUR Proposal: Smart Management to Embrace Complexity
  • References
  • Origin of the Spanish Smart Tourism Destinations Program
  • 1 Introduction
  • 2 In the Beginning, It Was About Quality
  • 3 The Entrepreneurial State: Tourism Policy as an Impetus for Indicator-Based Management and Integrated Destination Management
  • 4 The Encounter Between Models: Sustainable Tourism Municipalities and Smart Destinations
  • 5 The Last Step… Until Today
  • 6 Conclusions
  • References
  • Part II: The Method: The Spanish Model for Smart Tourism Destination Management
  • Methodological Framework of the Spanish Smart Tourism Destinations Model
  • 1 Introduction
  • 2 From the Smart City to the Smart Destination
  • 2.1 Smart Cities and Smart Tourism
  • 3 Standardization Work: The CTN 178
  • 3.1 Standards to Promote the Development of Smart Tourism Destinations
  • 4 The Concept of Smart Tourism Destination
  • 4.1 The DTI Network: An Opportunity for Municipalities to Improve Their Resilience When Facing Potential Crisis
  • 5 The DTI Model Implementation Methodology
  • 5.1 The Objectives of the DTI Methodology
  • 5.2 The Evolving Nature of the DTI Methodology
  • 5.3 The DTI Model Implementation Phases
  • 5.3.1 The First Cycle: Adhesion to the DTI Model
  • 5.3.2 The Second Cycle: Monitoring
  • 5.3.3 Acknowledgment of Membership and DTI Distinction.
  • 5.4 The Strategic Pillars of the Smart Tourism Destination Model
  • 5.5 Areas of Action of the DTI Model
  • 5.5.1 Governance Pillar
  • 5.5.2 Innovation Pillar
  • 5.5.3 Technology Pillar
  • 5.5.4 Sustainability Pillar
  • 5.5.5 Accessibility Pillar
  • 5.6 Assessment of Results in the DTI Model
  • 5.7 The Different Territorial Scales of Application of the DTI Model
  • 5.7.1 Basque Model of Territorial Tourism Development
  • 5.7.2 Principles of the Development of the Smart Tourism Destinations Model of the Region of Valencia (DTI-CV)
  • 6 The Link Between the DTI Model and the Sustainable Development Goals
  • 7 The Implementation of the DTI Model in Spain
  • 8 Presence of the SEGITTUR DTI Model at an International Level
  • Appendix
  • References
  • The Pillar of Governance in the Spanish Smart Tourism Destinations (DTI) Model
  • 1 Introduction
  • 2 Approach to the Concept of Governance
  • 3 Governance in the Context of Tourism Management
  • 4 The Work of the DMOs, the Challenge of Coordination
  • 4.1 People, Innovation, and Regeneration of Tourism: Delimiting Factors in Smart Tourism Destinations
  • 5 Governance and Tourism Competitiveness
  • 5.1 Importance of Measuring/Evaluating Competitiveness
  • 6 Background to the Governance Model Underlying the DTI Model
  • 7 The Pillar of Governance in the DTI Model
  • 8 Areas of Action, Requirements, and Indicators as Part of the Smart Destination Governance Pillar
  • 8.1 Area of Action 1: Strategic Vision, Planning, and Implementation
  • 8.2 Area of Action 2: Efficient Management
  • 8.3 Area of Action 3: Transparency and Participation
  • 8.4 Area of Action 4: Responsibility and Control
  • 9 The Governance Pillar in Practice: Recommendations
  • 9.1 Main Recommendations, Area 1
  • 9.2 Main Recommendations, Area 2
  • 9.3 Main Recommendations, Area 3
  • 9.4 Main Recommendations, Area 4.
  • 10 Lessons Learned in the Field of Innovation in Smart Tourism Destinations: Challenges
  • Appendix
  • References
  • The Innovation Pillar in the Spanish Smart Tourism Destination (DTI) Model
  • 1 Introduction
  • 2 The Concept of Innovation in Tourism
  • 2.1 The DTI Model Represents an Excellent Opportunity to Include Innovation at the Heart of Tourism Management
  • 3 Tourism Innovation Within the Framework of the DTI Model
  • 4 Areas of Action, Requirements and Indicators in Relation to Innovation in the DTI Model
  • 4.1 Area of Action 1: Innovative Governance/Management
  • 4.2 Area of Action 2: Innovation Activities
  • 4.3 Area of Action 3: Innovation Ecosystem
  • 5 The Innovation Pillar in Practice: Standard Recommendations
  • 5.1 Main Recommendations, Area 1
  • 5.2 Main Recommendations, Area 2
  • 5.3 Main Recommendations, Area 3
  • 6 Lessons Learned in the Field of Innovation in DTIs: Challenges
  • References
  • The Technology Pillar of the Spanish Smart Tourism Destination (DTI) Model
  • 1 Introduction
  • 2 Technology in the Context of the Tourism Sector
  • 3 The Technology Pillar in the Framework of the Smart Tourism Destination (DTI) Strategic Management Model
  • 3.1 Area of Action 1: Technologies Applied to Governance
  • 3.2 Area of Action 2: Technological Infrastructures and Connectivity
  • 3.3 Area of Action 3: Technologies for Smart Tourism Management
  • 4 The Technology Pillar in Practice: Standard Recommendations
  • 4.1 Main Recommendations, Area 1
  • 4.2 Main Recommendations, Area 2
  • 4.3 Main Recommendations, Area 3
  • 5 Lessons Learned from the Technology Pillar in the Smart Destinations: Challenges
  • Appendix
  • References
  • The Pillar of Sustainability in the Spanish Smart Tourism Destination (DTI) Model
  • 1 Introduction
  • 2 Approach to the Concept of Sustainability.
  • 3 The Management of Tourism Sustainability in Spain: Challenges
  • 4 The Pillar of Sustainability in the Strategic DTI Model
  • 5 Areas of Action, Requirements and Indicators as Part of the Sustainability Pillar in the DTI Model
  • 5.1 Area of Action 1: Tourism Sustainability Management
  • 5.2 Area of Action 2: Conservation, Improvement and Recovery of Cultural Heritage
  • 5.3 Area of Action 3: Conservation and Improvement of the Environment
  • 5.4 Area of Action 4: Socio-economic Development and Circular Economy
  • 6 The Sustainability Pillar in Practice: Recommendations
  • 6.1 Main Recommendations, Area 1
  • 6.2 Main Recommendations, Area 2
  • 6.3 Main Recommendations, Area 3
  • 6.4 Main Recommendations, Area 4
  • 7 Lessons Learned in the Field of Smart Destination Sustainability: Challenges
  • Appendix
  • References
  • The Pillar of Accessibility in the Spanish Smart Tourism Destinations (DTI) Model
  • 1 Introduction
  • 2 The Concept of Universal Accessibility in Tourism
  • 3 The Management of Tourism Accessibility in Spain
  • 4 The Pillar of Accessibility in the Strategic Smart Destination Management Model
  • 5 Areas of Action, Requirements, and Indicators as Part of the Smart Destination Accessibility Pillar
  • 5.1 Area of Action 1: Management of Accessibility in the Smart Destination
  • 5.2 Area of Action 2: Implementation of Accessibility in the Smart Destination
  • 6 The Accessibility Pillar in Practice: Recommendations
  • 6.1 Main Recommendations, Area 1
  • 6.2 Main Recommendations, Area 2
  • 7 Lessons Learned in the Field of Accessibility in Smart Tourism Destinations: Challenges
  • Appendix
  • References
  • Part III: Conclusions: Smart Tourism Management in Practice
  • The DTI Model Experience: Best Practices on Smart Destination Management
  • 1 Introduction
  • 2 Methodology
  • 2.1 Selection Criteria.
  • 2.2 Summary of Best Practices Addressed in This Chapter
  • 2.2.1 Governance Pillar
  • 2.2.2 Innovation Pillar
  • 2.2.3 Technology Pillar
  • 2.2.4 Sustainability Pillar
  • 2.2.5 Accessibility Pillar
  • 3 Best Governance Practices
  • 4 Best Innovation Practices
  • 5 Best Technology Practices
  • 6 Best Sustainability Practices
  • 7 Best Accessibility Practices
  • Appendix: List of Tables Illustrating the Good Practices
  • References
  • The Spanish Smart Tourism Destinations Network: The Instrument for Transferring and Stimulating the Adoption of National Tourism Policies
  • 1 Conceptualization and Objectives
  • 1.1 Aims of the Smart Tourism Destinations Network
  • 2 Functioning of the Smart Tourism Destinations Network: Management Bodies
  • 3 Categorization of Full Members of the Smart Tourism Destinations Network at All Levels
  • 4 Evolution of the DTI Network: Main Figures and Characterization of Full Members
  • 5 Services of the Smart Tourism Destinations Network: Information Tools and Collaboration Forums
  • 6 The DTI Network as an Instrument for the Transfer and Promotion of the Adoption of National Tourism Policies
  • References
  • Spanish Smart Tourism Destinations: Final Considerations and Future Lines of Work
  • 1 Introduction
  • 2 Consolidation of DTI as a Planning and Management Model
  • 3 The Contribution of the DTI Model to More Ambitious and Innovative Destination Planning and Management
  • 4 Limitations and Weaknesses of the DTI Model
  • 5 In Conclusion: A Proposal for Future Lines of Work
  • References
  • Epilogue, by President of SEGITTUR.

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