Enlisting Madison Avenue : the marketing approach to earning popular support in theaters of operation / / Todd C. Helmus, Christopher Paul, Russell W. Glenn.

Virtually every action, message, and decision of a military force shapes the opinions of an indigenous population: strategic communication, treatment of civilians at vehicle checkpoints, and the accuracy or inaccuracy of aerial bombardment. Themes of U.S. goodwill mean little if its actions convey o...

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Year of Publication:2007
Language:English
Physical Description:1 online resource (241 p.)
Notes:Description based upon print version of record.
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245 1 0 |a Enlisting Madison Avenue  |h [electronic resource] :  |b the marketing approach to earning popular support in theaters of operation /  |c Todd C. Helmus, Christopher Paul, Russell W. Glenn. 
260 |a Santa Monica, CA :  |b RAND Corporation,  |c 2007. 
300 |a 1 online resource (241 p.) 
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505 0 |a Cover; Preface; Contents; Figures; Tables; Summary; Acknowledgments; Abbreviations; Chapter One - Introduction; Chapter Two - What Makes Shaping So Difficult?; Chapter Three - Applying Marketing Principles to Shaping; Chapter Four - Shaping Solutions Based on Recent Operational Experiences; Chapter Five - Summary of Conclusions and Recommendations; Appendix; Bibliography 
520 |a Virtually every action, message, and decision of a military force shapes the opinions of an indigenous population: strategic communication, treatment of civilians at vehicle checkpoints, and the accuracy or inaccuracy of aerial bombardment. Themes of U.S. goodwill mean little if its actions convey otherwise. Consequently, a unified message in both word and deed is fundamental to success. Business marketing practices provide a useful framework for improving U.S. military efforts to shape the attitudes and behaviors of local populations in a theater of operations as well as those of a broader, i 
546 |a English 
504 |a Includes bibliographical references (p. 189-211). 
650 0 |a Military art and science. 
650 0 |a War  |x Protection of civilians. 
700 1 |a Paul, Christopher,  |d 1971- 
700 1 |a Glenn, Russell W. 
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