Innovative Priority Mechanisms in Service Operations : Theory and Applications / / by Shiliang Cui, Zhongbin Wang, Luyi Yang.
This book introduces the most advanced and recent theoretical research on innovative priority mechanisms in service settings. It covers cutting-edge topics on service innovations such as line-sitting, service-position-trading, referral priority programs, queue-scalping, distance-based priority, and...
Saved in:
| Superior document: | SpringerBriefs in Service Science, |
|---|---|
| VerfasserIn: | |
| Place / Publishing House: | Cham : : Springer International Publishing :, Imprint: Springer,, 2023. |
| Year of Publication: | 2023 |
| Edition: | 1st ed. 2023. |
| Language: | English |
| Series: | SpringerBriefs in Service Science,
|
| Physical Description: | 1 online resource (IX, 139 p. 21 illus., 5 illus. in color.) |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
| Summary: | This book introduces the most advanced and recent theoretical research on innovative priority mechanisms in service settings. It covers cutting-edge topics on service innovations such as line-sitting, service-position-trading, referral priority programs, queue-scalping, distance-based priority, and dynamic priority policy. It also contains a variety of practical examples and applications which help managers to make better decisions and to develop a coherent business strategy. This book appeals to a wide readership, from academics and Ph.D. students who are interested in priority mechanisms, to service managers and researchers in the service industry. This is an open access book. |
|---|---|
| ISBN: | 3031308417 |
| ISSN: | 2731-3751 |
| Access: | Open Access |
| Hierarchical level: | Monograph |
| Statement of Responsibility: | by Shiliang Cui, Zhongbin Wang, Luyi Yang. |