Emotions at work : : normative control, organizations, and culture in Japan and America / / Aviad E. Raz.

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Bibliographic Details
Superior document:Harvard East Asian Monographs ; 213
:
Place / Publishing House:Boston : : Harvard University Asia Center,, 2002.
Leiden; , Boston : : BRILL,, 2002.
Year of Publication:2002
Language:English
Series:Harvard East Asian Monographs ; 213.
Physical Description:1 online resource.
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Table of Contents:
  • Preliminary Material
  • Introduction
  • Design, Devotion, and Defiance: The Study of Organizational Cultures in Japan and America
  • Emotional Genesis: Enterprise Unionism in Ideology and Practice
  • Normative Control in Blue-Collar Workplace Cultures
  • Office Rules: The World of the Salaryman and the Office Lady
  • Part-time Service Work and the Consummation of Emotion Management
  • The End of the Road?
  • Works Cited
  • Index
  • Harvard East Asian Monographs.