Co-creating Digital Public Services for an Ageing Society : : Evidence for User-centric Design / / by Juliane Jarke.

This open access book attends to the co-creation of digital public services for ageing societies. Increasingly public services are provided in digital form; their uptake however remains well below expectations. In particular, amongst older adults the need for public services is high, while at the sa...

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Bibliographic Details
Superior document:Public Administration and Information Technology, 6
VerfasserIn:
Place / Publishing House:Cham : : Springer International Publishing :, Imprint: Springer,, 2021.
Year of Publication:2021
Edition:1st ed. 2021.
Language:English
Series:Public Administration and Information Technology, 6
Physical Description:1 online resource (XVIII, 228 p. 101 illus., 86 illus. in color.)
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Table of Contents:
  • Chapter 1: Introduction
  • Chapter 2: Ageing societies and technological innovation
  • Chapter 3: Co-creating digital public services
  • Chapter 4: Mobile Age: Co-creating digital public services with and for older citizens
  • Chapter 5: Co-creation in practice I: Co-creating a digital neighbourhood guide (Bremen Osterholz)
  • Chapter 6: Co-creation in practice II: Co-creating a digital walking guide (Bremen Hemelingen)
  • Chapter 7: Co-creation in practice III: Co-creating age-friendly routes (Zaragoza)
  • Chapter 8: Learning from co-creation practice
  • Chapter 9: Conclusion: Co-creating inclusive digital futures
  • References
  • Appendix. .