Process Measurement in Business Process Management : Theoretical Framework and Analysis of Several Aspects
Process measurement deals with the quantification of business process models using process model metrics. This book presents a theoretical framework for the prediction of external process model attributes (as, for example, error-proneness and understandabiltiy) based on internal (structural) attribu...
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| Year of Publication: | 2012 |
| Language: | English |
| Physical Description: | 1 electronic resource (XIV, 244 p. p.) |
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| 100 | 1 | |a Melcher, Joachim |4 auth | |
| 245 | 1 | 0 | |a Process Measurement in Business Process Management : Theoretical Framework and Analysis of Several Aspects |
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| 300 | |a 1 electronic resource (XIV, 244 p. p.) | ||
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| 520 | |a Process measurement deals with the quantification of business process models using process model metrics. This book presents a theoretical framework for the prediction of external process model attributes (as, for example, error-proneness and understandabiltiy) based on internal (structural) attributes. The properties of proposed metrics are analyzed. A visualization technique for metric values is introduced and metrics for process model understandability and granularity are evaluated. | ||
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| 653 | |a business process management | ||
| 653 | |a process measurement | ||
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