Process Measurement in Business Process Management : Theoretical Framework and Analysis of Several Aspects
Process measurement deals with the quantification of business process models using process model metrics. This book presents a theoretical framework for the prediction of external process model attributes (as, for example, error-proneness and understandabiltiy) based on internal (structural) attribu...
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| Year of Publication: | 2012 |
| Language: | English |
| Physical Description: | 1 electronic resource (XIV, 244 p. p.) |
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Electronic
| DOAB Directory of Open Access Books | Available |