The future of service post-COVID-19 pandemic. / Volume 1, Rapid adoption of digital service technology / / editors, Jungwoo Lee, Spring H Han.
This open access book is geared towards providing insights and stimulating new thinking about the changing nature of services, service work and workers, and service experiences during and after the COVID-19 pandemic in 2020, particularly focusing on digital service technology. This book serves as a...
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| Place / Publishing House: | Singapore : : Springer Singapore Pte. Limited,, 2021. ©2021. |
| Year of Publication: | 2021 |
| Language: | English |
| Series: | ICT and evolution of work
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| Physical Description: | 1 online resource (xii, 225 pages) :; illustrations (chiefly color) |
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Electronic
| DOAB Directory of Open Access Books | Available |