Description
Other title:i-iv --
Preface --
Contents --
Introduction --
Towards More Democracy in Social Services: Models and Culture of Welfare --
Part I. The Welfare Approach --
The End of Progressivism: Paradigmatic Shifts and Social Welfare --
Consumers, Citizens and Coproducers – A Pluralistic Perspective on Democracy in Social Services --
Social Service Delivery: The More Demand, the More Democracy? --
Civil Society and the Welfare State --
Does Welfare Lead to Dependency? Effectiveness and Undesirable Side-Effects of Welfare Institutions --
Social Rights, Power and the Democratization of Social Services --
The Scandinavian Social Service Model --
Welfare, Democracy and Social Work --
Democratization: The Recovery of the Political in Social Work(?) --
Part II. The Organizational Approach --
The Organizational Construction of Social Citizenship --
Democratization by Modernization? The Future Development of Social Service Organization --
Personal Social Services: Changing Organizational Forms and Service User Participation. A British Perspective on the Democratization Debate --
Client Demands and Professional Responsibility in Democratic Welfare Organizations --
Old Democracy – New Quality? Transformation of Social Services in East Germany and Finland. The Case of Child Daycare --
Cooperative Relations Within Youth Assistance – A Step Towards Democratization of Social Services? --
Children’s Participation in Child Welfare Services --
Modernizing the Youth Welfare System: The Forgotten Perspective of the Clients --
Does Democratic Rationality Extend to Social Services? Legitimation Problems in Professional Action --
Empowerment – A Challenge for Professionalization in Social Work --
Privatization and Professionalization: Challenges to Social Service Delivery in the U.S.A. --
Feminist Care Work Projects in Germany: Between Self-Help and Professional Identity --
Rising from the Ashes of Cutback, Political Warfare and Degraded Services: Community Building as a Template for Recreating the Welfare State --
Part III. The Quality Approach --
Improving the Quality of Social Services: New Opportunities for Participation? --
Quality-Enhancement in the Service Society: Perspectives for Social Work --
Reform and Restructuring of Social Services in the United States: Evaluating Collaborative Service Models --
Client Participation as an Instrument of Quality Assurance in Social Work: The Potential for Democratization in the ‘New’ Quality Consciousness --
Quality Assurance of Voluntary Welfare Associations: A Question of Morals, Law, Contract or Participation? --
Self-Evaluation – The Ultimate Boot-Strap Approach? --
Contributors
Format:Mode of access: Internet via World Wide Web.
ISBN:9783110875508
9783110637939
DOI:10.1515/9783110875508
Access:restricted access
Hierarchical level:Monograph
Statement of Responsibility: ed. by Gaby Flösser, Hans-Uwe Otto.