De Gruyter Handbook of Organizational Conflict Management / / ed. by LaVena Wilkin, Yashwant Pathak.
The De Gruyter Handbook of Organizational Conflict Management offers insightful contributions covering a myriad of conflict management topics ranging from fundamental issues, such as emotional intelligence and cultural differences, to cutting-edge themes such as political conflicts and mindfulness t...
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Superior document: | Title is part of eBook package: De Gruyter DG Plus DeG Package 2022 Part 1 |
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Place / Publishing House: | Berlin ;, Boston : : De Gruyter, , [2022] ©2022 |
Year of Publication: | 2022 |
Language: | English |
Series: | De Gruyter Handbooks in Business, Economics and Finance ,
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Online Access: | |
Physical Description: | 1 online resource (XXX, 357 p.) |
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Table of Contents:
- Frontmatter
- Contents
- Contributors
- Acknowledgements
- Preface
- Section 1: Interpersonal Conflict Management
- Chapter 1 Shining a Light on Organizational Conflict
- Chapter 2 Emotional Intelligence in Workplace Negotiations
- Chapter 3 Psychological Safety: Creating a Healthy Conflict Culture
- Chapter 4 Thomas-Kilmann Instrument (TKI) and the Kilmann Organizational Conflict Instrument (KOCI)
- Chapter 5 Mindfulness Training in Organizational Settings: An Empirical Look at the Research
- Section 2: Organizational Conflict Management
- Chapter 6 Understanding Culture to Resolve Conflict: An Introduction of the ADVANCE Through Conflict™ Model
- Chapter 7 Utilization of Frames and Reframing for Organizational Leadership and Conflict Management Effectiveness
- Chapter 8 10 Separations in Conflict Resolution
- Chapter 9 Collaborative Practices in Organizations: Managing Conflict and Leading Constructive Change
- Chapter 10 Shifting the Focus from Stand-Alone Dispute Systems Design Elements to Creating Self-Correcting and Fluid Organizations
- Chapter 11 Stereotypes, Bias and Microaggressions in Organizational Conflict Management (OCM)
- Section 3: Intercultural, International, and Ethic Conflict Management
- Chapter 12 Managing Workplace Conflicts: Considerations of Ethnicity and Religion
- Chapter 13 Hindu Philosophy and the Resolution of the Roots of Conflict: Adi Shankaracharya’s ‘Nirvana Shatakam’
- Chapter 14 Political Conflicts in the Workplace: What are Their Effects, and Can They be Avoided?
- Section 4: Methods for Managing Organizational Conflicts
- Chapter 15 Detecting Deception in Negotiation: From Natural Observation to Strategic Provocation
- Chapter 16 The HearT of Mediation
- Chapter 17 Managing Organizational Conflicts Through Innovation, Creativity, and Inclusion: Implementing a Conflict System of Shared Leadership
- Chapter 18 Coaching and Organisational Development: Lessons and Themes from 360 Degree Feedback
- Chapter 19 Functions and Benefits of an Organizational Ombuds
- Chapter 20 Managing Workplace Conflict: The Role of Human Resources as “Organizational Toxin Handlers”
- Section 5: Special Topics in Organizational Conflict Management
- Chapter 21 Workplace Bullying: Not Just Another Conflict
- Chapter 22 Women and Organizational Conflict Management: Promoting Human Rights and Challenging Gender Bias
- Chapter 23 Making the Invisible Visible: Uncovering the Mystery of Personality Conflicts at Work
- Chapter 24 Organizational Conflict Management: Driving Innovation and Organizational Success Through Leadership Management and Human Connection
- Chapter 25 Create a Space to Forgive: Letting Go of Blame and Anger Can Move Us from Victim to Survivor
- List of Figures
- List of Tables
- Index