De Gruyter Handbook of Organizational Conflict Management / / ed. by LaVena Wilkin, Yashwant Pathak.

The De Gruyter Handbook of Organizational Conflict Management offers insightful contributions covering a myriad of conflict management topics ranging from fundamental issues, such as emotional intelligence and cultural differences, to cutting-edge themes such as political conflicts and mindfulness t...

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Bibliographic Details
Superior document:Title is part of eBook package: De Gruyter DG Plus DeG Package 2022 Part 1
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Place / Publishing House:Berlin ;, Boston : : De Gruyter, , [2022]
©2022
Year of Publication:2022
Language:English
Series:De Gruyter Handbooks in Business, Economics and Finance ,
Online Access:
Physical Description:1 online resource (XXX, 357 p.)
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Table of Contents:
  • Frontmatter
  • Contents
  • Contributors
  • Acknowledgements
  • Preface
  • Section 1: Interpersonal Conflict Management
  • Chapter 1 Shining a Light on Organizational Conflict
  • Chapter 2 Emotional Intelligence in Workplace Negotiations
  • Chapter 3 Psychological Safety: Creating a Healthy Conflict Culture
  • Chapter 4 Thomas-Kilmann Instrument (TKI) and the Kilmann Organizational Conflict Instrument (KOCI)
  • Chapter 5 Mindfulness Training in Organizational Settings: An Empirical Look at the Research
  • Section 2: Organizational Conflict Management
  • Chapter 6 Understanding Culture to Resolve Conflict: An Introduction of the ADVANCE Through Conflict™ Model
  • Chapter 7 Utilization of Frames and Reframing for Organizational Leadership and Conflict Management Effectiveness
  • Chapter 8 10 Separations in Conflict Resolution
  • Chapter 9 Collaborative Practices in Organizations: Managing Conflict and Leading Constructive Change
  • Chapter 10 Shifting the Focus from Stand-Alone Dispute Systems Design Elements to Creating Self-Correcting and Fluid Organizations
  • Chapter 11 Stereotypes, Bias and Microaggressions in Organizational Conflict Management (OCM)
  • Section 3: Intercultural, International, and Ethic Conflict Management
  • Chapter 12 Managing Workplace Conflicts: Considerations of Ethnicity and Religion
  • Chapter 13 Hindu Philosophy and the Resolution of the Roots of Conflict: Adi Shankaracharya’s ‘Nirvana Shatakam’
  • Chapter 14 Political Conflicts in the Workplace: What are Their Effects, and Can They be Avoided?
  • Section 4: Methods for Managing Organizational Conflicts
  • Chapter 15 Detecting Deception in Negotiation: From Natural Observation to Strategic Provocation
  • Chapter 16 The HearT of Mediation
  • Chapter 17 Managing Organizational Conflicts Through Innovation, Creativity, and Inclusion: Implementing a Conflict System of Shared Leadership
  • Chapter 18 Coaching and Organisational Development: Lessons and Themes from 360 Degree Feedback
  • Chapter 19 Functions and Benefits of an Organizational Ombuds
  • Chapter 20 Managing Workplace Conflict: The Role of Human Resources as “Organizational Toxin Handlers”
  • Section 5: Special Topics in Organizational Conflict Management
  • Chapter 21 Workplace Bullying: Not Just Another Conflict
  • Chapter 22 Women and Organizational Conflict Management: Promoting Human Rights and Challenging Gender Bias
  • Chapter 23 Making the Invisible Visible: Uncovering the Mystery of Personality Conflicts at Work
  • Chapter 24 Organizational Conflict Management: Driving Innovation and Organizational Success Through Leadership Management and Human Connection
  • Chapter 25 Create a Space to Forgive: Letting Go of Blame and Anger Can Move Us from Victim to Survivor
  • List of Figures
  • List of Tables
  • Index