Handbook of Community Management : : A Guide to Leading Communities of Practice / / Stan Garfield.
This book is an in-depth tutorial on how to make communities work to really improve business performance. It covers principles and proven practices that ensure community success and longevity, provides tips and techniques for leading communities and communities programs that the reader can apply imm...
Saved in:
Superior document: | Title is part of eBook package: De Gruyter DG Ebook Package English 2020 |
---|---|
VerfasserIn: | |
Place / Publishing House: | Berlin ;, Boston : : De Gruyter Saur, , [2020] ©2020 |
Year of Publication: | 2020 |
Language: | English |
Series: | Knowledge Services ,
|
Online Access: | |
Physical Description: | 1 online resource (XIV, 223 p.) |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Other title: | Frontmatter -- Series editor’s foreword: About knowledge services -- Preface -- Acknowledgements -- Contents -- Chapter 1. Vision and benefits for communities and knowledge services -- Chapter 2 Ten principles for communities -- Chapter 3 Creating, building, and sustaining communities -- Chapter 4 Types of communities -- Chapter 5 Use cases for communities -- Chapter 6 The community creation process -- Chapter 7 Preventing redundant communities -- Chapter 8 The role of the communities program manager -- Chapter 9 The role of the community manager -- Chapter 10 Community goals, measurements, and incentives -- Chapter 11 The 90-9-1 rule of thumb for community participation -- Chapter 12 Culture and communities -- Chapter 13 Tools for communities -- Chapter 14 Examples of communities -- Chapter 15 20 Pitfalls to avoid -- Appendix: Resources for learning more about communities -- About the Author -- Index |
---|---|
Summary: | This book is an in-depth tutorial on how to make communities work to really improve business performance. It covers principles and proven practices that ensure community success and longevity, provides tips and techniques for leading communities and communities programs that the reader can apply immediately, looks at different types of communities and the technologies that support them, and illustrates communities in practice. |
Format: | Mode of access: Internet via World Wide Web. |
ISBN: | 9783110673739 9783110696288 9783110696271 9783110659061 9783110704716 9783110704518 9783110704853 9783110704686 |
ISSN: | 2625-6126 |
DOI: | 10.1515/9783110673739 |
Access: | restricted access |
Hierarchical level: | Monograph |
Statement of Responsibility: | Stan Garfield. |