New Horizons in Patient Safety: Understanding Communication : : Case Studies for Physicians /

New Horizons in Patient Safety: Understanding Communication : : Case Studies for Physicians / / Annegret Hannawa, Robert Juhasz, Albert Wu.

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This case studies book is a unique, practical, cutting-edge, and indispensable go-to resource for front-line practitioners and educators in medicine. Each case study (chapter) is framed by a set of introductory learning objectives, an evaluation section, thought-provoking discussion questions, and r...

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Bibliographic Details
Superior document:Title is part of eBook package: De Gruyter DG Plus eBook-Package 2017
VerfasserIn:
Hannawa, Annegret ,
Juhasz, Robert,
Wu, Albert,
MitwirkendeR:
Hannawa, Annegret F.,
Juhasz, Robert S.,
Wu, Albert W.,
Place / Publishing House:Berlin ;, Boston : : De Gruyter, , [2017]
©2017
Year of Publication:2017
Language:English
Online Access:
Physical Description:1 online resource (XIX, 254 p.)
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Table of Contents:
  • Frontmatter
  • Foreword
  • List of Abbreviations
  • Contents
  • Preface
  • Part I: Principles and challenges of healthcare quality, patient safety, and interpersonal communication
  • 1. Principles of healthcare quality and patient safety
  • 2. Myths and truths of human communication
  • 3. Communication topics in healthcare quality and patient safety
  • 4. Interpersonal communication: Challenges, processes, and issues
  • 5. The Hannawa SACCIA Typology of Communication Errors in Healthcare
  • 6. Lessons from communication science
  • Part II: Case studies across six stages of care
  • Stage 1: Medical history taking
  • Stage 2: Diagnosis
  • Stage 3: Treatment planning
  • Stage 4: Storage
  • Stage 5: Treatment execution
  • Stage 6: Post-treatment care
  • Concluding thoughts
  • Bibliography
  • Answer Key
  • Index

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