How Different are We? : : Spoken Discourse in Intercultural Communication /

How Different are We? : : Spoken Discourse in Intercultural Communication / / Helen Fitzgerald.

This book examines the influence of cultural values and communication styles on intercultural communication and demonstrates how training can develop intercultural communication competencies. A large number of interactions between well-educated immigrants from all continents and from more than a hun...

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Bibliographic Details
Superior document:Title is part of eBook package: De Gruyter MultiLingual Matters Backlist eBook-Package 2000-2013
VerfasserIn:
Fitzgerald, Helen,
Place / Publishing House:Bristol ;, Blue Ridge Summit : : Multilingual Matters, , [2002]
©2002
Year of Publication:2002
Language:English
Series:Languages for Intercultural Communication and Education
Online Access:
Physical Description:1 online resource
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Table of Contents:
  • Frontmatter
  • Contents
  • Foreword
  • Acknowledgements
  • Transcribing Symbols
  • 1. Introduction
  • 2. The Data
  • 3. Cultural Value Systems: An Overview of the Literature
  • 4. Data Analysis: Cultural Values Reflected in the Discourse
  • 5. Communication Styles: An Overview of the Literature
  • 6. Data Analysis: Discourse Organisation and Rhetorical Strategies
  • 7. Data Analysis: Turn-Taking Patterns & the Distribution of Talk
  • 8. Data Analysis: Assertiveness, Disagreement and Conflict
  • 9. Developing Communicative Competencies
  • 10. Conclusion
  • Appendix 1: The Participants
  • Appendix 2: Problems
  • Appendix 3: Training: Methods and Materials
  • Appendix 4: Explanations for Exercise 2
  • Appendix 5: Explanations of Case Studies: Exercise 5
  • Appendix 6: Explanations of Non-Verbal Behaviour: Exercise 6
  • References
  • Index

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